Project Management in the Trades with Caitlin Beaudry

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Unknown
Oh, hey. Oh, hey.

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Speaker 3
Welcome everyone to Blue Collar start up the podcast for hard work meets big ideas. This is your home for real talk, real stories and real strategies from the frontlines of life and the business of the trades. I’m one of your hosts, Mike Nelson from Five Towers Media.

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Speaker 1
And I’m your co-host, Eric Foster from Daigle Cleaning Systems.

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Speaker 3
Yeah, I’m doing good, man. I’m doing good. How are you?

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Speaker 1
It’s been a busy start to the year, but we’re good.

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Speaker 3
I’m fired up, man. As you should be. I am, I am. We got, we made a lot of big decisions recently, company wise. In no small part due to the work that I’ve been doing with Bill Tansey from over at the op shop. And, gave me a lot of clarity on some things we’ve been struggling with, man.

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Speaker 3
And, you know, pieces there, you know, it’s like, it’s like a lock, right? And the tumblers are all kind of falling into place and unlocking the lock, and it’s, it’s really cool. Especially with some of these things I’ve just absolutely struggled with for years, man. So I’m, I’m fired up and and caffeinated and, you know.

00;01;18;09 – 00;01;33;05
Speaker 1
Well, we’ll have to, one of our upcoming segments. We’ll have to dive into that a little bit and, you know, talk about some of those things that you worked with, with Bill and they there’s probably a lot of useful information, I would imagine, in there just from a problem solving standpoint.

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Speaker 3
Well, you know, I never stop talking. So it should be an easy, easy, which, by the way, Derek, I was thinking about this the other day, since we’re doing all these episodes on zoom right now, and I never shut up and give you, a way into the conversation that I think you can raise your hand on zoom, can’t you?

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Speaker 3
Is there a way to. I was like.

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Speaker 1
I’m not that I’m not that sophisticated.

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Speaker 3
With that, his home.

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Speaker 1
I’ll just I’ll wait. I’ll wait my turn.

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Speaker 3
But you know, it’s funny.

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Speaker 1
I don’t normally listen to the episodes, but I’ve listened to a couple of the last couple that we did and, the cash flow quadrant and, and those and, I did get to talk quite a bit, and that was so I don’t think your statement is 100% correct.

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Speaker 3
So I’m trying to. Yeah. I’m trying I’m trying to, you know, use silence as a tool, I guess. I don’t know, but I’m trying to I’m trying to not talk so much. So, and speaking to me, not talking so much. Let’s talk about some of the new episode formats for our listeners. If you haven’t listened in a few episodes here, you know, we’ve we’re rolling out some new stuff for 2026, trying to make sure that we are giving you some great information from the front lines of the trades.

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Speaker 3
A couple new episode formats. You know, we have interviews from the field, which is kind of like what we’re doing today. We also have our let’s ask Bill segments, which, we’re affectionately calling the business lab. Lab. And that’s with Bill Tansey from the on back shop. And Bill, comes on and helps us understand things about business and gives us a lot of good, great information about how to structure things and change things.

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Speaker 3
And, for the better, of course. Excited? Next week, actually, we’re doing a Catamount roundtable. So that’s where we sit down with the team over at, Catamount Consulting. Scott and Stacy. And I think Jason is joining us next week as well. And talk about different subjects. Next week is going to be about the importance of personal and professional development.

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Speaker 3
So we’re really going to kind of geek out about what it is. And you know, why everybody should kind of be into it. And then Stacy is also going to be doing, regular segment called women in the trades, where she’ll be one of the interviewers, one of the hosts, and bringing on some guest speakers, so you can hear directly from, women that are in the trades that are doing whether they own the business or doing other support roles inside the organization, and kind of hear, some of the trials and tribulations and tips and tricks and all the good stuff that’s going on there.

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Speaker 3
So really excited about those episodes. And of course, you know, if you guys haven’t heard, we’ve got the Patreon side of what we’re doing. There’ll be a link in the show notes if you want to check it out. Essentially, we’ve created the the Patreon portal to be additional content. It is behind the firewall, a whopping $5 a month, but we’re trying to make sure that it’s worth its weight in gold as far as real, actionable information that you can use to either do better in your role in a blue collar company, or if you are the owner or entrepreneur, that you can use some of the information that we’re putting in there to

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Speaker 3
help, grow your business, build your business, make it better. So please check it out. Please join. We’ve got, a few members and looking to add a few more. So, you know, appreciate the support. And of course, speaking of support, there’s always sponsorship opportunities. You know, we raise money and to help offset the cost of the show, obviously.

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Speaker 3
But of course, we’re also donating a large portion of that money back to, kids in the trades for tools and tuition at places like Boces. HVC, what we affectionately have called the blue collar college because of all the great programs, for trades workers that they have over there. So if you’re interested in becoming a sponsor, you know, please reach out or email is in the show notes as well.

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Speaker 3
We’d love to talk with you about that. We’ve got a bunch of our, current sponsors are Re-upping right now, which we are super grateful for. And of course, our newest sponsor, that we’re super excited about, which is Curtis Lumber. Very, you know, big shout out. And thank you to those guys for becoming a sponsor. Of course, Nick and the team over at P-please, Kendra and Olivia and everybody over at Martin Electric, you know, Chloe and the whole crew over at MLB construction.

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Speaker 3
Pinocchio construction, of course. Really appreciate support. Luke over at Michaels Group. And then again, of course, Catamount Consulting. Scott and Stacy have been a huge help for us with the show in so many different ways and continued to be a big help for the show. So very grateful. Pam and Doug over at the Northeast Construction Trade Workforce Coalition, they’re doing some amazing work.

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Speaker 3
Please check them out. And then, of course, Derek’s team over at Diego Cleaning Systems and our team over at Five Towers Media. Appreciate everybody. Everything you do to make the show happen. You know, we we constantly receive feedback, or. I don’t want to say the word validation, but it is kind of validating. You know, when you hear about people that have, connected with Bill or reached out to some of the people that we’ve interviewed or other things that we can’t quite yet talk about, but hopefully we’ll be able to talk about soon that the show has had a part in making happen.

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Speaker 3
So, really just appreciate everyone and everything that we’re able to accomplish there. So, but without further ado, let’s get to our guest. Derek, you on, since I just talked a bunch, do you want to introduce our guest for us? Since I know that you guys, you know each other and, I’ll probably mess up everything anyway, so.

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Speaker 1
Yeah, well, we’re, we are neighbors down here in Albany, so, we’d like to welcome Caitlin Beaudry from, Barnacles City. Brothers. Welcome. Caitlyn.

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Speaker 2
Thank you.

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Speaker 1
Happy to have him.

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Speaker 2
Yeah, I’m happy to be on. It’s been a long time coming. You mentioned this to me a while back, and, to Paul, to Paul Van Christie.

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Speaker 1
Does he know that you, you jumped on the show?

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Speaker 2
I’m not sure. He’s not in the office today.

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Speaker 1
We’ll we’ll share it with them. No worries. There. Yeah. So why don’t you tell everybody, who you are and what you do?

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Speaker 2
Sure. So I’m Caitlin Beaudry, and with Barnum, Christie Brothers Construction. I am the project manager here. We are a general contractor for commercial construction in Albany. Not large, not small. Middle, middle of the road company here.

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Speaker 3
Very nice. Helena, help me understand. And I just have to say to you before you answer, like the project management role in construction companies like yours has actually been very helpful to my company recently. Acting as a guide for, some of the structure work we’ve been doing. So I’d love to hear about, you know, what?

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Speaker 3
A project manager in your company like what that entails, what that means.

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Speaker 2
So for us here upon a quasi project manager is taking the job from whether it’s design build or it’s a public works job that’s fully designed, and we’re just estimating, all the way through the pre-construction phase, and our design phase and then we take it into construction with scheduling and purchasing materials, purchasing subcontracts. And then we help guide the subcontractors and guide our site supers on site, through the project with scheduling and coordination and of course, all the financial stuff that goes along with it, billing and budgets and, a lot of owner meetings spend a lot of time with the owners of the projects.

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Speaker 2
And then we close the job out at the end, lots of close up documents and paperwork.

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Speaker 3
But I’m curious, Caitlin, do you get into any of the, like, the business development side of things, of trying to find deals? Or are you mainly once the deals come in is when you kind of grab the reins and take over?

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Speaker 2
I spent maybe 30% of my time trying to find deals. So, I helped John and Paul here. I assist them in finding work and reaching out to clients and architects and, you know, kind of PR, marketing, what we do and who we are, so that we can hopefully pick up some more work. And, you know, we’ve been private jobs and public works jobs, so the public ones are out there for the public to find, different bidding websites.

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Speaker 2
And then there’s private jobs where if, you know, an architect or you have a contractor, you came from a reference, they’ll they’ll reach out or you reach out to them. We’re also, pre engineered metal building. Supplier. So we supply new core, pre engineered metal buildings. We’re one of their quote unquote builders in the area.

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Speaker 2
So that kind of is a separate portion of the business that we, that we do in-house as well.

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Speaker 3
How did you get into this line of work? I was actually well, actually, let me just ask you the question, then I’ll shut up. So, you how did you become a project manager? How did you get into this line of work?

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Speaker 2
I fell into it. They put my feet to the fire. So into the line of work. Since I was a kid, my dad has been in construction. He actually owns his, general contracting company now. I don’t work there. My husband works there, but I don’t. I work here at Barnard Christie. And since I was a kid, I was, you know, going to work with him.

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Speaker 2
And then once I graduated high school, I had a couple of options. Whether I was going to go to Suny Couple School for AG business or, continue with construction. And my dad said, well, I’m not going to pay for college. If you’re going to go for something that’s not going to make any money, which would be ag business.

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Speaker 2
So, I went to took some classes, for architecture at Hudson Valley to start. And I said that this is not for me. So then I went to work in the field. I was a laborer, for my dad and for another general contractor in the area of, while taking some classes here and there, just some estimating blueprint.

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Speaker 2
Blueprint reading classes. And then I, went to work for a site contractor in the field, and then I decided, I don’t know if I want to be in the field anymore. So I went to, I pretty much stopped working in the fields and applied here at Monarch Quest. They interviewed me and hired me, pretty much took a chance on me and said, we’ll hire you as an intern slash apprentice and see how you do.

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Speaker 2
And I’ve been here for seven years now. The I’ve. I’m the longest project manager here in the office. I consider myself senior at this point. Even though I’m not a senior. So, I kind of just landed here, worked my way up through projects and had my feet held to the fire, and was thankfully successful.

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Speaker 1
Do you remember your first project that you worked on, Caitlin, and what was that? And and how did it go for you? What was that like?

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Speaker 2
Racking for arm off moving and storage. Okay. I think one of my first couple days here at Ponca City, they said, okay, here, you’re going to go out in the field as a, assistant site. Super. And kind of super PM the job from the field. It was very nerve wracking because it was with a bunch of men and, site contractor and I worked with one of our previous, supers, and he was with me there, and he kind of guided me through it, and I made it through.

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Speaker 2
And then we had another project for, Vireo Health out in Johnstown. That was another like, site work project, which I like to say, that’s probably one of my favorite things to work on is site work projects. But yeah, I worked on that project also, and kind of led my way through it with some guidance and made it out, and it was very nerve wracking the whole time.

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Speaker 2
I was afraid to make a mistake or, you know, afraid to even manage the guys because their guys of 20 plus year experience out there, and I’m just a 23 year old kid telling a bunch of grown men what to do or how I want it done, or scheduling.

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Speaker 3
Or they receptive.

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Speaker 2
Yes. Thankfully they were.

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Speaker 3
I’m curious, you know, you said that they hired you as a as an intern slash, right. And kind of giving you the chance. What did it take for you to survive that part of your relationship with them that in term like, like we’ll see how you perform and, you know, see what you got, you know, like, how did you get through that?

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Speaker 2
Lots of long days here in the office and kind of just asking a lot of questions to know, you know, how they do things here, how they want it done, and you know, how to guide the project forward. They I did a lot of asking questions and going to different job sites with people here in the office.

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Speaker 2
You know, senior executives here in the office. And, you know, Paul and John guided me along the way as well. Kind of gave me some helpful tips and tricks and how to manage a meeting with the client and things like that.

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Speaker 3
Okay. It’s it’s interesting you said to ask a lot of questions. I sometimes, well, like you kind of said before, when you’re on that first job site, like you’re, you’re kind of afraid to talk. You’re kind of afraid to ask questions because you don’t want people to think you don’t know what you’re doing. But at that point, right, you didn’t know what you’re doing.

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Speaker 3
Right? So it’s like, how did you overcome the fear? Like, oh, like the only way I’m going to learn is if I ask this question. So how how did you overcome that challenge or what what what what did you say to yourself that was like, right, I’m just gonna ask this question. Even though I’m. I may look like an idiot.

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Speaker 2
I’m not really sure. I don’t really know how I, I just my brain just did it. I’m not really sure how to, I don’t know. So that.

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Speaker 3
That’s fair.

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Speaker 2
That’s a tough question.

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Speaker 3
Yeah. Well, it’s, you know, I just I, we see you know, I see it with some of our new hires sometimes is they’re very, you know, kind of like what you said, right. Like they don’t know what they’re doing yet. And I’m like, as a, as the business owner and the leader for their I’m waiting for them to ask questions.

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Speaker 3
And I’m in Curt I’m like, please ask questions. I don’t know if you don’t know unless you have a question. And then they don’t. And so I’m trying to they find in some way like how do I how do I encourage these guys to to ask questions and to not not be afraid because like I apparently I have no fear about looking like a moron because I will ask any question at any point in time, even if I think it’s going to make me look stupid.

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Speaker 3
Which sometimes it does. But I ask it anyway because on the call I need to know the answer and I don’t really have. Yeah, I don’t have a choice, right?

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Speaker 2
Like I, I just jump right in. I’d say my, my best advice would be to just jump right in, you know, don’t be afraid to ask. Ask the question because it might not be a stupid question. Or maybe the person that you’re asking doesn’t even know right?

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Speaker 3
So just maybe you’re identifying something that no one knew about, right?

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Speaker 2
Yeah. Just jump right in. I don’t think I have any fear of asking the question either. And I kind of just, it’s about the atmosphere that you work in, right? Like if the people are receptive to your questions and they’re friendly and they’re you know, welcoming, then it makes it a little easier to ask the questions, too, and to know what you’re doing.

00;17;04;20 – 00;17;06;21
Speaker 3
Yeah.

00;17;06;23 – 00;17;12;19
Speaker 1
Do you have any, interns or young folks, Caitlin, that you’re now mentoring in the company?

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Speaker 2
We do not at this time. We’re always looking for someone, to bring on board. We’ve we’ve talked a few times about having a summer internship. But we just kind of have been so busy that it’s like, who? Who? And when do we have the time to bring someone in work or jam in here? So,

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Speaker 3
Yeah.

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Speaker 1
Not a bad problem to have.

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Speaker 2
No.

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Speaker 1
What do you remember? Any of the mistakes that you may have made during those first couple of projects? And do you remember what they were and how you handle them?

00;17;47;27 – 00;18;19;02
Speaker 2
Yes. I guess one of them, I would say, would probably be not solely reading drawings, notes and specs. That can cause a huge mistake in installation. It can cause, you know, issues with budget. You know, if you miss something in the drawings and specs and it causes a, glitch in the budget or you’re, you know, over budget by $10,000 because you miss this one.

00;18;19;02 – 00;18;42;05
Speaker 2
No, I’ve had a couple of times where I’m like, oh, crap, I missed this one. No. How am I going to get this done on budget, on time? You know, when I first started. So now I make sure that I read every, every little letter on the page, you know, when I first started it, it was a, it was a, a note that I had missed, regarding some demolition.

00;18;42;08 – 00;18;50;19
Speaker 2
And I missed this whole section of demo that we had to do. And it was, a little costly.

00;18;50;21 – 00;18;52;09
Speaker 3
Did you get in big trouble for that?

00;18;52;12 – 00;18;54;25
Speaker 2
No, no, I made up for it.

00;18;54;28 – 00;19;27;20
Speaker 3
And that’s good. Good. You know, I’m one of the questions I had, for you was. And it’s interesting because I was just talking to a friend today via text that is unhappy at their current job. That is not at all in the trades whatsoever. And and it’s more in, like, the logistics framework, but the role that this person fills are definitely going to be is going to be a role that’s like at firms like like yours or at other construction companies.

00;19;27;20 – 00;19;48;24
Speaker 3
And I just, one of the things I’d love to try to identify is the ability for people that are in a, you know, like, well, let me back up a little bit, interrupt myself at one of the the comments that they made to me was, I don’t really want to work outside and be in construction. I was like, no, you’re like, you’re not necessarily going to be on job sites.

00;19;48;24 – 00;20;01;27
Speaker 3
I’m like, a lot of your job is going to be endured, like in an office, like it’s like a business. It’s not just, yeah, you know, people on roofs and with screw guns and hammers and things like that. Can you, can you kind of speak to that a little bit?

00;20;02;00 – 00;20;09;22
Speaker 2
Yeah. So there, you know, there’s pretty much two separate sides to the trade like your trades is that we are asking like kind of explain those.

00;20;09;22 – 00;20;11;01
Speaker 3
Yeah, absolutely.

00;20;11;04 – 00;20;42;17
Speaker 2
So two separate sides of the trades. Right. You have your field team which is consists of your carpenters, your masons, your you know, Finnish people, your painters, your site work guys. That team is the infield team. Right. And there’s many different roles out there. There’s labor, there’s, you know, Carpenter, there’s foreman, there’s site superintendent. Those are the roles that are filled in the field, and those guys are out in the weather, out in the cold.

00;20;42;20 – 00;21;09;25
Speaker 2
And then there’s the office side where you have your, you know, HR, you have accounting, you have office management, receptionist. You know, obviously the owners, project managers, project, engineers, project coordinators, administration. There’s a whole slew of people in the office, you know, that can do many different things. You’re not just a project manager or a, you know, accountant.

00;21;09;27 – 00;21;16;26
Speaker 2
There’s other, other things to do in the office that are not field work and not project management.

00;21;17;24 – 00;21;25;09
Speaker 2
And you know, marketing to if you can be a great, great marketing person and work for construction company.

00;21;25;11 – 00;21;46;07
Speaker 3
Yeah, sure. I’m going to, I’m going to clip this out and I’m going to send it. Okay, okay. I’m like here’s a great because I tried to answer the question I did to her. And it was it was just a terrible answer. But, that was much, much, much better. Thank you very much. Yeah.

00;21;46;10 – 00;21;50;11
Speaker 1
How many projects do you manage typically at a time?

00;21;50;14 – 00;22;20;26
Speaker 2
Oh, boy. I might be, I might love my job a little too much. I have managed up to 15 jobs at one time. At one point. Right now, I’m just looking at my board behind my computer screens here. I’ve got maybe 8 or 9 right now. So between projects that are, just starting up, we might be at ten because we just got a letter of intent today.

00;22;20;26 – 00;22;33;17
Speaker 2
So, projects that are closing out, projects that are just starting, projects that are mid construction, they’re I have one of every phase.

00;22;33;19 – 00;22;37;14
Speaker 1
How do you is there a that’s a that’s a lot.

00;22;37;16 – 00;22;38;18
Speaker 3
It is a lot.

00;22;38;21 – 00;22;47;20
Speaker 1
How do you is there any special like organizational tools or things that you use to keep yourself organized, managing that many projects?

00;22;47;22 – 00;22;49;17
Speaker 2
Let’s take the amounts.

00;22;49;19 – 00;22;52;07
Speaker 3
Sticky notes.

00;22;52;10 – 00;23;19;22
Speaker 2
I have. Like in my office here, I have two ginormous glass whiteboards that I have active projects that are in construction under pre-construction in negotiation and projects that we are bidding. I my boards are for the A whole office just organizational tool because they kind of lead the estimating team on what projects we’re going to be working on and who’s going to be working on that specific project.

00;23;19;24 – 00;23;43;26
Speaker 2
So on and so forth. And then I have sticky notes. I have a binder that I designate to every project. I put the specs in it, I put change orders, any meeting minutes or meeting agendas that we’ve had, I organize all of that in a binder for each project. And my binders are on my back counter, so I just have a place to go if I need, you know, notes.

00;23;43;28 – 00;24;08;11
Speaker 2
And kind of just to manage throughout the day is like when I come in in the morning, I get through all my emails, and then I start with my sticky note list of what I have to do, that day for each project. And I kind of just start going along and crossing things off and of course, I get distracted by a million phone calls a day and, you know, emails and problems that pop up and have to run to a job site here and drop this off there.

00;24;08;11 – 00;24;22;22
Speaker 2
But yeah, I try to organize by paper. I love paper, which is really bad, but I, I don’t like having a lot of like digital calendars. I have a lot of like to do lists on my desk.

00;24;22;24 – 00;24;25;20
Speaker 3
Do you like the visual aspect of all that?

00;24;25;22 – 00;24;27;19
Speaker 2
Yes. I have to see it.

00;24;27;21 – 00;24;28;13
Speaker 3
Dig and see it.

00;24;28;13 – 00;24;29;26
Speaker 2
Yeah, yeah.

00;24;29;28 – 00;24;32;05
Speaker 3
Yeah, I get that 100%.

00;24;32;08 – 00;24;55;16
Speaker 2
Yeah. But I try to, I try to just go one job at a time and attend to each job. What it needs for that day, you know, at the beginning of the week, I do make sure that all my client sites are responded to. And then at the end of the week, I make sure everybody has all the subcontractors have three week schedules, and they get sent to the owners and they get sent to the certain factors.

00;24;55;19 – 00;25;01;29
Speaker 2
And make sure that my team has the three week schedule or the overall schedule for the week. The upcoming week.

00;25;03;19 – 00;25;24;22
Speaker 2
And I just at the end of the month, usually the third week of the month, I sit down and I go start doing all my bills and you know, invoices to clients and taking the subcontractor invoices and prosecuting them. I try to designate my days in the week a little differently.

00;25;24;24 – 00;25;39;28
Speaker 3
Caitlin, question I have for you is. You know, you’ve been there for seven years, and obviously fought pretty hard to be there, right? You didn’t know what you’re doing in the beginning. Yeah. I’m just.

00;25;39;28 – 00;25;41;24
Speaker 2
Curious. I will say I knew a little.

00;25;41;26 – 00;25;42;25
Speaker 3
Well, yeah, I been.

00;25;42;27 – 00;25;49;07
Speaker 2
Working with my dad, but when I. The project management role, I was, it was feet to fire. So. Yeah.

00;25;49;14 – 00;26;15;18
Speaker 3
Yeah, I, you know, seven year employee I think Derrick would agree. But having someone on your team for seven years is like a dream come true. I’m just curious from your point of view of what that longevity of you being with them is, is is from, you know, like, why why do you stay, you know, that kind of help other business owners that may be listening like, here’s the things that help people stay in an organization for seven years.

00;26;15;20 – 00;26;44;10
Speaker 2
Yeah. One, they gave me an awesome opportunity and a chance. And they had faith in me. They trust me to make the right decisions. They trust me, to make financial decisions on projects. And they’re. Paul and John are super awesome to work for. They’re great to me. They’re great to all their employees. You know, just at my personal level, they’re they treat us like family.

00;26;44;12 – 00;26;59;05
Speaker 2
You know, we’re like a little family over here. So. But, Yeah, I mean, I’m just. I’m a loyal employee. Loyalty. I mean, they are good to me, and I. I’m good to them.

00;26;59;07 – 00;27;00;21
Speaker 3
It’s the way it should be.

00;27;00;23 – 00;27;20;23
Speaker 2
Yeah. And they have a positive outlook and a positive attitude for things, you know, and it’s not like, there’s no micromanagement. There’s no, you know, obviously they’re, they’re reviewing things, but they’re trusting their staff to make the right decisions, you know, because there’s not a lot of us in here. You know, there’s not 25 PMS in here.

00;27;20;26 – 00;27;41;24
Speaker 2
So we sit down weekly and we go through things and, you know, operation meetings and estimating meetings, and they’re trusting us to make the right decisions. So, you know, no micromanagement is is great. You know, it’s nice to feel like you can make an executive decision and you just have to run it past them and say, hey, this is what I’m going to do.

00;27;41;24 – 00;27;43;15
Speaker 2
And I say, okay, great.

00;27;43;17 – 00;27;44;10
Speaker 3
Yeah.

00;27;44;12 – 00;27;56;01
Speaker 2
Or they may say, I would do it this way instead, you know, positive feedback or, you know, constructive criticism, not just, you know, you’re doing this wrong.

00;27;56;03 – 00;27;58;08
Speaker 3
Yeah. So how do you.

00;27;58;10 – 00;28;15;23
Speaker 1
How would you describe your leadership style, Caitlyn, now that you have a team reporting to you what has that kind of taken shape with? What the culture is of the organization? Do you see a lot of those attributes and how you manage your staff as well?

00;28;15;26 – 00;28;35;09
Speaker 2
Yeah, I kind of I don’t really I’m not telling them what to do. You know, my door is always open if they want to ask the question. And I’m I’m here to help, but I, I try to oversee it from a distance. You know, if they’re working on an estimate, I’m not going in there constantly saying, okay, well, what’s going on with this?

00;28;35;09 – 00;29;01;07
Speaker 2
I just check in, you know, and say, hey, do you need help? Or who can I reach out to for you? Or, you know, do you have all the numbers you need? Should we sit down and review? And I let them lead the review. You know, they lead the review for me and, John or Paul or whoever sits down and I just observe and ask questions and just kind of read through specs and drawings and make sure they have everything.

00;29;01;09 – 00;29;03;04
Speaker 3
So you don’t micromanage either?

00;29;03;06 – 00;29;06;14
Speaker 2
No, I hate that.

00;29;06;16 – 00;29;09;01
Speaker 3
I mean, does anybody like it realistically?

00;29;09;04 – 00;29;12;21
Speaker 2
I’m not sure. Maybe somebody that’s their.

00;29;12;23 – 00;29;29;21
Speaker 3
Well, I mean I you know, I know Derek is is not a micromanager either. And I don’t know, I just, you know, that term exists for a reason. And I have worked for people that are micro managers. And I just always wonder why people think that that is an effective strategy to be micro managers.

00;29;29;23 – 00;29;31;17
Speaker 2
Yeah. I’m not sure.

00;29;31;24 – 00;29;32;21
Speaker 3
You know.

00;29;32;24 – 00;29;45;04
Speaker 1
Some of them, some of them like I think it’s just some, some people based on their personality type, it’s they have a hard time, allowing control to go away.

00;29;45;06 – 00;29;47;04
Speaker 2
Yeah. People and go.

00;29;47;09 – 00;30;05;23
Speaker 1
Right. Yeah. And, and, you know, I learned because I used to have some of those characteristics. But I’ve learned over the years that when you do that, you may be shutting out an opportunity to find a better way to do it, because at the end of the day, you don’t have all the answers. At least I don’t.

00;30;05;26 – 00;30;08;00
Speaker 2
So I, I don’t either.

00;30;08;02 – 00;30;16;20
Speaker 1
Yeah. You end up seeing, you know, people really be able to, to problem solve and think for themselves and sometimes they find a better way.

00;30;16;23 – 00;30;35;03
Speaker 3
Well, and Caitlin, you mentioned earlier in the episode that you made some mistakes and you know no one’s perfect. Maybe you still make some mistakes here and there but and it didn’t sound like the owners of the company would come down on you when, when you made a mistake. How did they handle it in those in those times that that would happen?

00;30;35;06 – 00;30;58;26
Speaker 2
Mostly just let’s have a conversation of why this happened or, you know, where this got missed. You know, just kind of try it. Like the owners of the company will try to work through it with you. They’re, you know, they’re not just saying, oh, you’ll have to figure this out. You know, you’re on your own. You know, not, not at your mistake.

00;30;58;28 – 00;31;26;13
Speaker 2
You know, you screwed this up. You know your problem, not mine. Yeah. Sit down and kind of. We walk through it and you say, okay, how did this get missed? And, you know, what’s the cost impact or what’s the schedule impact, or is it an impact at all? And then if you need assistance, they’ll help you find a way to, you know, fix it or, you know, repair the mistake.

00;31;26;15 – 00;31;35;27
Speaker 3
You know, it’s it’s funny while you’re talking, I don’t know why my brain works this way, but it it popped in. You ever see the movie The Princess Bride?

00;31;35;29 – 00;31;37;02
Speaker 2
No.

00;31;37;04 – 00;31;44;11
Speaker 3
Really? Oh, my God. Well, Caitlin, I’ll have to watch it. You gotta fix that. This is a classic movie we’re talking about.

00;31;44;11 – 00;31;46;01
Speaker 1
Right, Caitlin? I have not either.

00;31;46;01 – 00;32;09;00
Speaker 3
So from the first page, well, in the movie, you guys, there is a character, Wesley, who’s the hero of the story, and he, gets captured by the dread Pirate Rob Roberts. And the Dread Pirate Roberts is basically grooming him to take over the ship, but Wesley doesn’t know that. And every day he’s like, oh, have a good night.

00;32;09;00 – 00;32;28;27
Speaker 3
Wesley probably kill you in the morning and when you’re talking about like, you know, starting at the company, like, we’ll give you a shot. And it just popped into my mind that, like, you’re constantly living under this threat of death, that they’re going to fire you or something along those lines. Did you ever actually feel that way or.

00;32;28;29 – 00;32;39;15
Speaker 2
At the beginning? Yeah, maybe like the first two years? Maybe three. Yeah, two years probably. And then I was like, okay, this is my home and I’m not going anywhere.

00;32;39;17 – 00;32;41;08
Speaker 3
Whether they like it or not.

00;32;41;11 – 00;32;54;09
Speaker 2
Yeah. They also thought I was a spy. At first. They were like, you’re definitely a spy for your dad’s company. And I was like, no, that’s. I just need a job.

00;32;54;12 – 00;33;03;14
Speaker 3
That’s funny. Construction, espionage. Who knew? I’m sure that happens. I’m sure it happens.

00;33;03;16 – 00;33;06;29
Speaker 2
I’m sure it’s a real thing.

00;33;07;01 – 00;33;07;06
Speaker 3
Be.

00;33;07;07 – 00;33;08;24
Speaker 1
Quite the time investment.

00;33;08;26 – 00;33;09;10
Speaker 3
Oh.

00;33;09;12 – 00;33;13;21
Speaker 2
Oh, yeah. Oh, well, I mean, it’s a paid time investment, so. Yeah.

00;33;13;24 – 00;33;32;14
Speaker 3
Yeah. For sure. What? I know we got to jump over to the Patreon side of things here shortly, but I’m just curious, you know, as you look at the growth that you’ve had over the last seven years, and then, you know, everybody looks to the future in some capacity. How do you see yourself evolving inside the organization?

00;33;32;16 – 00;33;57;10
Speaker 2
Well, I sure, I, you know, plan to just keep my nose down and work hard and hopefully, you know, continue to work my way up the chain. And, you know, we do have a lot of, development opportunities as well. So just kind of staying on task and keeping my eyes forward for what’s next.

00;33;57;13 – 00;33;58;15
Speaker 3
Awesome.

00;33;58;18 – 00;34;03;02
Speaker 2
John Paul, I don’t think we’ll ever retire. So.

00;34;03;05 – 00;34;08;11
Speaker 3
But, I mean, what do you do when you retire, right? You gotta do something.

00;34;08;14 – 00;34;09;09
Speaker 2
Yeah.

00;34;09;12 – 00;34;14;16
Speaker 3
So, if people want to learn more about your company, where can they find you guys?

00;34;14;18 – 00;34;40;24
Speaker 2
They can find us online or on Facebook. So we have a company website, but I would probably have to spell it for you. W w w dot Barn Bros concert construction, shortened.com. And we do have a Facebook biography, brothers construction. A lot of the posts that are shared on there from my personal Facebook also. So and then obviously we’re located in Albany.

00;34;40;27 – 00;35;06;08
Speaker 2
We recently just joined the Workforce Training Coalition with Derek there. Nice. So I went to one of the Meet the Builders on Wednesday, with another another person. So that was great. We’re part of ABC. ABC. Yeah. And I mean, our signs are on our job sites all over, so very nice.

00;35;06;09 – 00;35;10;11
Speaker 3
We’ll make sure that we put the, the web address in the, in the show notes for everybody.

00;35;10;11 – 00;35;24;18
Speaker 2
So, yeah, I wish I would get a new, like, a new URL or whatever it’s called because I hate having to spell it. I’m hoping somebody wants to change it sometime soon.

00;35;24;20 – 00;35;40;21
Speaker 3
Well, we know a guy if you guys need help with that. Right? And, of course, everybody, you know, Caitlin, don’t go anywhere. We’re going to jump over to the Patreon side here in a minute. But but before we do, everybody. Of course. Thanks for listening. Really appreciate your support. You know, you can find our website.

00;35;40;21 – 00;35;58;23
Speaker 3
The other episodes that we’ve done in the past, we’re well over 100 episodes now, which is very exciting. You can find us at blue collar startup.io. And of course, we’re on Facebook. Instagram. We may be on LinkedIn, but I actually don’t know the answer to that question. But you can find the podcast on Apple, Spotify, Rumble and YouTube.

00;35;58;25 – 00;36;03;09
Speaker 3
And, hopefully we’ll see everybody over on the Patreon side. Thanks for listening.

00;36;03;09 – 00;36;31;25
Speaker 1
And that wraps up another episode of Blue Collar Startup. A big thank you to our sponsors, Five Towers Media, Daigle Cleaning Systems, Daigle Fire Solutions, The Michaels Group, Martin Electric, MLB construction, Pinocchio Construction People, and Catamount Consulting for making this podcast possible. And thank you for tuning in. If you learned something or felt inspired. Connect with us on our website at Blue Collar Startup Bio or email us at hardhat Dot CSU at gmail.com.

00;36;31;25 – 00;36;44;03
Speaker 1
We’d love to hear your questions and topic ideas. Help us spread the word by sharing the show and following us on social media for updates. Until next time, keep on building. Keep on dreaming and keep hustling like your future depends on it.

00;36;44;03 – 00;36;59;13
Unknown
Oh, hey. Oh, hey.

00;38;09;18 – 00;38;24;28
Unknown
Oh, hey. Oh, hey.

00;38;25;11 – 00;38;31;08
Speaker 1
So everybody, welcome to the Patreon side of the show. We’re here with Caitlin Beaudry. Of course, the brothers construction.

00;38;31;10 – 00;38;32;00
Speaker 2
Hello.

00;38;32;00 – 00;38;33;14
Speaker 1
Welcome again. Caitlin.

00;38;33;17 – 00;38;34;26
Speaker 2
Thank you.

00;38;34;29 – 00;39;03;23
Speaker 1
All right, so we got some, rapid fire questions that that we’re going to we’re going to throw at you here for, for the listeners, you know, and the first one that we have is when getting started, whether, you know, it’s somebody who’s considering a career change and considering joining the trades, or if it’s somebody young trying to find their path and and considering the trades, what would you say the keys to success are?

00;39;03;26 – 00;39;09;23
Speaker 2
Well, why? Hard work.

00;39;09;26 – 00;39;20;08
Speaker 2
Definitely not. Like in the trades. You definitely have to work hard. But you work hard, you’re successful. I don’t know. That’s that’s a joke.

00;39;20;10 – 00;39;30;16
Speaker 1
Here’s a question. And we probably should have asked this on, you know, the other side of the episode, but what does a typical day look like for you? Caitlin?

00;39;30;19 – 00;39;57;21
Speaker 2
Well, I’m an abnormal employee. I usually get to the office between 530 and 6 in the morning. I like this. There aren’t really early, depending on the day, if I have, client meetings or jobsite meetings, I’m, scheduling those throughout the day. I start in the morning with my emails. I get through, you know, paperwork, emails, and, you know, if we have a bit going out, the entire day is consumed by the bed.

00;39;57;23 – 00;40;03;12
Speaker 2
So it just depends on the day and how many projects we have going on.

00;40;03;14 – 00;40;08;15
Speaker 3
Kind of sounds like you defined hard work a little bit, right? Getting in. Yeah. Getting to the office, five, 6 a.m..

00;40;08;20 – 00;40;22;25
Speaker 2
Yeah. And the end of my day is usually like four, 430. I have, three little ones at home. So I go home and we do sports and dinner and laundry and homework and all that fun stuff.

00;40;22;28 – 00;40;32;06
Speaker 3
Amazing. It’s funny though, you know, we we do talk about hard work all the time on this show. I don’t know if we’ve ever actually put a definition to it.

00;40;32;08 – 00;40;33;26
Speaker 2
And I don’t know if there is one, but.

00;40;34;01 – 00;40;44;17
Speaker 3
I you know, I’m like I’m saying like like if we’re going to unpack hard work, what does that mean? Like, you know, showing up early for sure. What else? We, you know.

00;40;44;19 – 00;40;55;09
Speaker 2
I also don’t take a lunch break. So if I’m lunch, if I’m eating lunch, I’m at my desk with an apple in my hand typing an email. Same times. Yeah.

00;40;55;11 – 00;41;05;14
Speaker 3
It’s it’s kind of like whatever it takes, right? Each day is kind of what hard work. Like, no matter what, whatever it takes to get the day done and get the work done, like that is the hard work that you got to do.

00;41;05;16 – 00;41;21;08
Speaker 2
Yeah, just make a task list. I have a task list for each day and I just try to get those task time, try to get through all my emails, which never happens. Because they’re just wrapping, coming in every second.

00;41;21;10 – 00;41;23;03
Speaker 3
Yeah. No problem.

00;41;23;06 – 00;41;36;01
Speaker 2
Yes they are, they’re very time consuming. But your task list and it takes until 5:00 at night to get your task list done, then so be it. But if you’re done it for great.

00;41;36;03 – 00;41;45;13
Speaker 3
So, you know, when you’re on that road to success and hard work, what do you think the top things to avoid are?

00;41;45;16 – 00;41;47;12
Speaker 2
Self-doubt.

00;41;47;14 – 00;41;49;05
Speaker 3
Oh, good one.

00;41;49;07 – 00;41;59;14
Speaker 2
Fear. Definitely avoid. Avoid being afraid to go for, you know, reach for the stars and go for it.

00;41;59;16 – 00;42;01;03
Speaker 3
Don’t be afraid to ask that question.

00;42;01;03 – 00;42;04;26
Speaker 2
Right? Yeah. Question. Some people I vacillations.

00;42;04;29 – 00;42;24;16
Speaker 1
So how do you overcome that, Caitlin? Because everybody is wired a little bit differently. And I think people handle that fear in different ways. Are there any tools or tricks that you use to be able to get out of your comfort zone and do things that are challenging?

00;42;24;18 – 00;42;40;15
Speaker 2
Organized? Like I pretty much organization, you know, making sure that your questions are organized and they’re easy, easy to understand so that when you ask them, they’re clear. I don’t know. That’s a that’s another trap question. I’m sorry, I’m struggling here.

00;42;40;18 – 00;42;50;23
Speaker 3
You know, I had cold plunges or, skydiving in the afternoon or anything like that. Yeah. I don’t. Like.

00;42;50;25 – 00;42;52;11
Speaker 2
Having.

00;42;52;14 – 00;42;59;02
Speaker 3
I was curious to. Do you get involved in the hiring process at all as a project manager?

00;42;59;04 – 00;43;23;16
Speaker 2
Me personally. Yeah. Yes. Occasionally. Occasionally, Paul and John will, you know, look to my, you know, look for my opinion or look for my thoughts on a resume, or have me sit in on a interview that, you know, they’re pretty much doing the interview. But if I have questions or, you know, I want to know something about the the person that we’re interviewing and hiring.

00;43;23;19 – 00;43;55;10
Speaker 2
Yes, definitely. And try to get them, you know, if we hire them and we get them started here a lot of times of, you know, John and, you know, a little bit of coordination for myself, just making sure that they know how to use proper, which is one of the tools that we use for project management and financials, you know, getting them started on their iPad or their computer or a set of drawings, giving them a project, you know, to work on, so on and so forth, and kind of just guiding them and how we do things here.

00;43;55;12 – 00;43;59;20
Speaker 3
And what do you look for?

00;43;59;22 – 00;44;29;09
Speaker 2
Experience, is kind of a good one. Good attitude, you know, positive like, I guess positive work ethic. You know, what their work ethic is, you know, under seeing if they know, the general steps or in the trades or, you know, the general scope of what their job would entail.

00;44;30;08 – 00;44;35;09
Speaker 2
And of course, computer use is you have to know how to use a computer.

00;44;35;12 – 00;44;39;18
Speaker 3
Do you put them on a keyboard and see if they’re doing the old one.

00;44;39;20 – 00;44;42;06
Speaker 2
We should. That would be a good test.

00;44;42;08 – 00;44;52;04
Speaker 3
Let me see how you type. The any any follow up on those.

00;44;52;07 – 00;44;52;22
Speaker 2
Say that again.

00;44;52;28 – 00;44;59;01
Speaker 1
Are you sorry? Are you involved in the hiring process? Caitlin, do you get to pick your staff.

00;44;59;04 – 00;45;15;00
Speaker 2
Occasionally and not like you know, I don’t have the end say, but I do have an opinion. And anymore, you know, if we if I think we interview someone and we don’t think they’re good, you know, Paul and John kind of just say, hey, what what did you think of that guy?

00;45;15;02 – 00;45;36;26
Speaker 1
Do you have any specific questions that you like to ask candidates? It’s always, good when I’m doing interviews there. There’s some things that I like to to ask just to get an idea of who that person is outside of. What their role is. So you can really kind of dig into, you know, what they’re like, but, you know, such a short window to get to know somebody.

00;45;36;26 – 00;45;42;24
Speaker 1
Is there anything specific that you ask or, that you like to, to add into an interview?

00;45;42;27 – 00;45;58;02
Speaker 2
I’m trying to think usually when I’m asking someone a question, I’m like, blanking out because I’m just more focused on, okay, what’s our answer going to? I don’t have I don’t have a good question that I would ask usually.

00;45;58;04 – 00;46;00;06
Speaker 3
Okay.

00;46;00;08 – 00;46;12;05
Speaker 2
Maybe I would, maybe I would ask like what projects they’ve been on in the past. But other than that, like, on a personal level, I’m not really sure.

00;46;12;07 – 00;46;37;23
Speaker 3
Okay, what about if we can let’s jump over to kind of some of the business development stuff here to to wrap up this portion. You know, when so you said you spend about 30% of your time out there, kind of, you know, dogging for business. What what are the kind of the best strategies you think for, for for finding new clients or getting new customers?

00;46;37;26 – 00;47;02;05
Speaker 2
Well, we recently have been talking about getting, putting together, like, a, PR folder where it has all of our jobs and our business cards and, you know, some of the offerings that we have here as an input, like as an employer, you know, different, positions and what the salaries are and stuff. To get new hires.

00;47;02;05 – 00;47;20;28
Speaker 2
But for project wise, I mean, we work with architects all the time. Establishing a good relationship with an architect or an engineer is great because then when they have a project from a private client, they just say, oh, we, we would say, your best bet is to work with either. Great. We’ve worked with them before.

00;47;22;29 – 00;47;38;22
Speaker 2
That’s probably like number one. Other other ones like we’ve had people call us off of Google. More like we saw your sign at, you know, this job site. In this job site. It’s incredible. You know, we want you to give us a number for our project also.

00;47;38;25 – 00;48;04;10
Speaker 3
Yep. Come. So I heard networking, Google and signage. I wild how I mean we talk about some of the strategies all the time on the show and like, you know, when anybody listens, knows I’m a big fan for residential stuff. I’m a big fan of door hangers. So I think it’s still a very powerful thing. But the, the, the job sign is huge, right?

00;48;04;13 – 00;48;06;02
Speaker 3
Yes.

00;48;06;05 – 00;48;21;28
Speaker 2
I mean, we we usually put like, we have a 30 unit project, 29 unit project with a community around a beautiful terrace, down in the city of Cohoes. And our entire job site is, like, wrapped in our banners.

00;48;22;00 – 00;48;27;00
Speaker 3
Awesome. Everybody driving by sees it, right? Like, yeah, it’s.

00;48;27;02 – 00;48;51;07
Speaker 2
And we try to like, we, we recently in 2024, I think it was we wrapped up Frank Adam’s Jewelers. Actually, it might have been 2023 at this point. We built the Frank Adams Jewelers on Wolf Road. That kind of gave us a lot of, opportunity and people driving by and seeing our signs and, you know, calling us saying, oh, we saw your sign at, you know, this job site on Wolf Road.

00;48;51;07 – 00;49;07;21
Speaker 2
We’d be interested in you giving us a price and even subcontractors driving by and seeing our sign and calling and saying, oh, we’re, you know, a local stonemason and, you know, we want you to have our contacts so that we can bid future work to you.

00;49;07;24 – 00;49;17;03
Speaker 3
Amazing. Like what? I it’s just such a simple, effective strategy and doesn’t cost a lot of money because. Right, the cost of the design. Right?

00;49;17;06 – 00;49;18;22
Speaker 2
Right.

00;49;18;24 – 00;49;31;25
Speaker 3
Amazing. Kaitlyn, we’re, we’re going to let you off the hook here. We’ll wrap it up, one more time. I know you did for the episode, but for people that are our Patreon members listening to this, you wanted to let people know one more time how to find you.

00;49;31;27 – 00;49;45;27
Speaker 2
Yeah. So we’re on Facebook, by post. You brothers construction. We are on LinkedIn. And our website is ww.com Bros concert construction shortened.com.

00;49;45;29 – 00;49;56;01
Speaker 3
Perfect. And we’ll make sure we put that in the in the notes for this one too. So awesome. Thank you so much for coming on the show and spend some time with us. You know, it’s awesome.

00;49;56;04 – 00;50;05;07
Speaker 2
Yeah. Thank you so much. Young. We need young, young people and young women in the trades. So happy to happy to join and kind of talk about what we do here.

00;50;05;09 – 00;50;23;21
Speaker 3
Yes we do, yes we do. And of course, thanks everybody. That’s Patreon member for joining and supporting us. And you know, please, if you have questions, you know, throw them into the portal here. We’ll, we’ll either ask them on the show or if you have a question for someone specific like Caitlin, you know, we’re happy to send them an email and get an answer to your question.

00;50;23;21 – 00;50;30;21
Speaker 3
So, you know, it’s anything we can do for our members, we’re happy to do. And, thanks again. You’ll hear from us next week. Everybody.

00;50;30;21 – 00;50;59;07
Speaker 1
And that wraps up another episode of Blue Collar Startup. A big thank you to our sponsors, Five Towers Media, Daigle Cleaning Systems, Daigle Fire Solutions, The Michaels Group, Martin Electric, MLB construction, Pinocchio Construction People, and Catamount Consulting for making this podcast possible. And thank you for tuning in. If you learned something or felt inspired. Connect with us on our website at Blue Collar Startup Bio or email us at hardhat Dot CSU at gmail.com.

00;50;59;07 – 00;51;11;17
Speaker 1
We’d love to hear your questions and topic ideas. Help us spread the word by sharing the show and following us on social media for updates. Until next time, keep on building. Keep on dreaming and keep hustling like your future depends on it.

00;51;11;17 – 00;51;26;27
Unknown
Oh, hey. Oh, hey.