Building Hospitals and Building Careers with William Day

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Unknown
Oh, hey. Oh, hey.

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Speaker 1
Welcome, everyone to the Blue Collar Startup podcast for hard work meets big ideas. This is your home for real talk, real stories and real strategies from the front lines of life and the business of the trades. I’m one of your hosts, Mike Nelson from Five Towers Media.

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Speaker 4
And I’m your co-host, Derek Foster Daigle, cleaning systems. Yeah, let’s get to work.

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Speaker 1
Let’s get to work. What’s up D how are we doing?

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Speaker 4
I’m good man. Count down the hours now. So it’s a big life. Big life event. And, get the birth of the third, third girl coming along. So. Yeah, tomorrow. So we’re super excited. And, you know, just the is growing.

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Speaker 1
You officially get outnumbered. We’re in trouble. Yes. That that third child changes the whole dynamic. Man, when you got to you got to parent for each things. Things are pretty good since that third one comes in. Oh. Look out.

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Speaker 4
Yeah. So things will get interesting here. Pretty quick. And, Yeah. You know, but, looking forward to it. And we’re really excited. I mean, things have been going great. It’s been a great start to the year. You know, and I know same with you guys. You got a lot going on, within your company and a lot of positive change and growth as well.

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Speaker 4
So. Yeah. Yeah. 2026. I’m very optimistic. So. Yes.

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Speaker 1
Yeah. We’re, we’re firing on all cylinders here, so we’ll see. See where we’re at at the end of the year, see if we hit all those goals we’ve got set, that’s for sure. I think we got I think we got a solid plan. So, moving in the right direction for sure.

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Speaker 4
That’s it?

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Speaker 1
Yes, yes. So, so we’ll introduce our guest here in a moment. But first we, you know, if you haven’t listened in a while, we want to make sure we talk about some of the new episode formats that we’ve got going on. You know, today is an interviews from the field type episode where we’re going to be, interviewing someone that is in the field every day.

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Speaker 1
We also have our let’s ask Bill or lab lab episodes that we’re doing. We’re actually, recording one tomorrow morning with Bill, talking about process. I’m super excited about that. If you’ve seen, we have, Catamount roundtable episode under our belt here, we’re going to be doing those moving forward as well as some of the, women in the trades with guest hosts, Stacey Spector from Catamount Consulting.

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Speaker 1
So excited about all those. So you can, you know, you’ll see some of these new formats that we’re coming out. And of course, you know, we also, if you don’t know, we added, Patreon side of the business here. So we’ve got the Patreon portal link will be in the show notes. This is, additional content. So we’re putting in, you know, every episode we are doing the main episode still just like we were before.

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Speaker 1
But then we also spend about 15 to 20 minutes, on the Patreon side and really trying to get into more actionable, usable information for our business owners out there that are in the trades, help you grow and scale your business. So please check out the Patreon. You know, it’s a whopping five bucks a month. We happen to think it’s well worth the $5 each month for the content that you’re getting in there.

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Speaker 1
And, if it’s not, you let us know.

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Speaker 4
Drop us, drop us some questions.

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Speaker 1
Yeah, yeah, I had.

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Speaker 4
That on my notes for today.

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Speaker 1
One of the,

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Speaker 4
Remind everybody. Feel free to shoot us an email. Send us, a submission form through the website, and, we’ll, we’ll answer your, your questions on the show.

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Speaker 1
Yeah. And it doesn’t have to be guest specific. It can be, you know, just something about your business problem you’re running into. And we’ll, we’ll run it up with the hosts and people that we have coming on the show and get some answers for you and see what they have to say. So, please, please send us those questions.

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Speaker 1
And then, of course, you know, we are looking for sponsorships. We’ve got sponsorship opportunities to help, you know, increase the amount of money that we’re donating for tools and tuition. You know, over the past few years, we’ve been fortunate enough to have some amazing sponsors that I’ll, share with you there in a minute. But, you know, the money that they give us is, you know, used, tools and tuition for kids at HVC, at Boces.

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Speaker 1
And, we’re super grateful for, the ability that we have to do that. And it’s only made possible through our sponsors, who are people, ese? Martin Electric, MLB construction, Banjo Construction, Michaels Group, Catamount Consulting, Northeast Construction, Trades Workforce Coalition, we recently just brought on, Oh, my God, my mind just blanked Curtis lumber. Curtis lumber. Holy moly.

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Speaker 1
Sorry about that, Curtis. I’m here for you, Mike. I appreciate that. My, you know, this this old brain of mine, apparently, I need to get some some sort of mental clarity pill or something. So really excited about Curtis Lumber coming on board. Really appreciate it. And then, of course, Derek’s team over David Cleaning Systems and my team over at $5 media.

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Speaker 1
Thank you to everybody. For all the things that you do to make the show possible and get information out there and, being able to have some impact on the trade. So. All right, without further ado, do you want to introduce our guest?

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Speaker 4
Yeah, we have, William Day back in the saddle.

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Speaker 2
Yeah, here I am.

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Speaker 3
Thank you for having me again. It’s always a pleasure.

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Speaker 4
Absolutely. Yeah. And, why don’t you introduce yourself and. And the company that you’re with now and what you’ve been up to.

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Speaker 2
Well, first and foremost.

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Speaker 3
As you just mentioned, I’m William Day. I currently work for Bassett Health Care Network and Cooperstown.

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Speaker 3
New York. Previously I had worked for George and Construction group, out of Waterford or, you know, the Capital Region doing.

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Speaker 2
Large, you know.

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Speaker 3
Concrete projects, but now kind of moved in about.

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Speaker 2
4 or.

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Speaker 3
5 months ago, September, actually. So, getting into health care, health care construction more specifically.

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Speaker 2
I.

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Speaker 3
I guess technically, if you look on paper, I would be an owner’s rep to.

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Speaker 2
The, construction.

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Speaker 3
Projects. So I’m the owner’s project manager overseeing.

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Speaker 2
Whatever we are having built at the moment. So, a little different.

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Speaker 3
Little different dynamic there. You know, we are in that I’m not physically doing the building. I’m actually overseeing it. And, you know, pretty much the quality, starts and stops with me now, instead of making that quality, that kind of makes sense. Yeah.

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Speaker 1
Yeah.

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Speaker 3
Yeah, yeah, it’s something I’m still working on, you know, trying to wrap my head around it because you spend so much time being the person that’s actually doing the construction. Now, I’m actually the client or the owner that the construction is for.

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Speaker 2
So. Yeah.

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Speaker 1
So that so help us understand a little bit more about what that means. So, you know, I, I know we talked a little bit before just about the amount of construction that’s happening in health care. Yeah. So, walk us through the process. How does it how does it work?

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Speaker 2
Well, there, number one.

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Speaker 3
Let me preface it by saying every hospital network is a little different in how they operate, you know, with whatever. However they allocate their capital for the year and their budget, whether it’s, you know, operationally, facilities and, and maintenance and.

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Speaker 2
Or clinical.

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Speaker 3
You know, there’s different buckets. They put it in.

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Speaker 2
Bassett.

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Speaker 3
In particular. They, you know, we get X amount for, you know, whatever. I’ll just throw out random numbers, say, you know, we get 10 million a year for the whole network, right? Then we have to kind of look at what.

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Speaker 2
Not not only.

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Speaker 3
What needs to be.

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Speaker 2
Done.

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Speaker 3
But what needs to be done, you know, to be compliant with the state. You know, emergency systems, life safety systems. Then there’s, you know, there’s a whole variety of categories, but it would go into all the way down to like cosmetic changes. You know, the floor looks a little bad or we don’t like the color anymore. That’s at the very.

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Speaker 2
Bottom or, and,

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Speaker 3
Yeah, we just kind of work on allocating funds on what’s mandatory and needs to be done to be compliant with the state and federal agencies all the way down to do we want to expand into a new type of health care?

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Speaker 3
You know, do we need different imaging rooms, you know, so we can do new types of MRI scans, CT scans, fluoroscopy scans, all the way down to, there’s new technology coming out for cancer. Do we want to open up a.

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Speaker 2
New,

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Speaker 3
New CTC center or like, cancer treatment center?

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Speaker 2
And all the way down to that.

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Speaker 1
So big.

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Speaker 4
Bassett health care and the facilities that.

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Speaker 2
I can I apologize.

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Speaker 4
How big is, is Bassett Health care?

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Speaker 2
Bassett. As far, for the.

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Speaker 3
Network business, five hospitals. We operate out of eight counties, covering approximately.

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Speaker 3
Approximately 50 500mi² of area in central New York. So going out to, coble skills carrier area all the way up to Hamilton.

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Speaker 3
Up to Utica, and then all the way down into Delphi and Sidney.

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Speaker 4
How much of that do you cover?

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Speaker 3
I cover every answer that,

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Speaker 2
So but, you know, there are.

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Speaker 3
You know, actually, I should have start off with this point that the hospital. Bassett right now, they saw the importance of having an in-house construction team. So in the past, they always needed work done so they would get someone that kind of has some construction experience or the facilities crew or some operational lead within the hospital, and they would reach out to contractors and the contractor would just kind of run it and it wasn’t as organized.

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Speaker 3
So after, you know, many years of that and now that they’re allocating more funds to building and growing the network, they’re like, we need construction professionals inside. The hospital system. So they hired, myself, another project manager. He actually came from Polk and.

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Speaker 2
And.

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Speaker 3
They hired a director.

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Speaker 2
Of.

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Speaker 3
Design and construction to oversee kind of, you know, everything that we’re doing. And with.

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Speaker 2
That, they,

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Speaker 3
Were essentially, helping build our design and build all the projects for the network there, throughout that entire network. So up in Utica, if there’s a small clinic that needs, I don’t know, a new pharmacy, we run that, down in Dallas right now. For example, I’m redoing the whole roof, so I’m running a roofing project, you know, and it’s, it’s quite varied.

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Speaker 2
When you.

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Speaker 1
When you are looking at that process. So first, you know, it sounds like you identify what needs to be done or.

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Speaker 2
You know, right.

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Speaker 1
And then and that’s, you know, there’s multiple factors based on what, you know, what like really needs it. Right. Like maybe it’s in disrepair or maybe there’s expansion. What are available. And then

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Speaker 1
what does it look like for you now from there are you going out and like, do you have contractors you work with or what does that look like?

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Speaker 1
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00;12;07;13 – 00;12;17;28
Speaker 1
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Speaker 1
what does it look like for you now from there are you going out and like, do you have contractors you work with or what does that look like?

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Speaker 3
It’s all very project, specific. A lot of these projects are capital and grant funded projects. So we send them out to bid, you know, we send our RFP request for proposal, send it out to selected contractors after myself and the rest of our team, we do a small due diligence, you know, the companies that we’re sending it out to, for example, right now, I’m running for imaging rooms.

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Speaker 2
Two of them.

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Speaker 3
Are CT rooms and there’s two fluoroscopy rooms. We did some research on companies that would travel out this far that kind of specialize in imaging rooms. It’s a very specific. Obviously, you can imagine it’s a very specific type of.

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Speaker 2
Construction, meaning,

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Speaker 3
With working with radiation and, you know, all the aspects that go along with imaging.

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Speaker 2
Rooms. So we, that.

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Speaker 3
That’s just a good example of us selecting the contractor.

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Speaker 2
But.

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Speaker 3
You know, for a roofing project, we, we have contractors we work with, we know we have master agreements with other ones. And, I guess just, some of it up. Like I said before.

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Speaker 2
It’s all project specific. Yeah.

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Speaker 1
And then so your, your role becomes kind of managing all of those moving pieces all the way through the end of the construction.

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Speaker 3
That’s a good way to put it. It’s I always have to keep reminding myself, because it isn’t like when I was working at Gerson or, CPG before them. Any of these companies where I’m just dealing with only construction professionals, a lot of these people that I’m dealing with are.

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Speaker 3
The surgeons chief of surgeries. You know, they run their departments and I have to go through them for approvals, like, hey, do you like the colors? Do you like this floor? You know, they’re almost the homeowner because essentially I’m operating in there. You know, where they work.

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Speaker 2
You know, it’s, Right.

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Speaker 3
It’s a process. It’s a little different.

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Speaker 1
Yeah, yeah, I William, can you kind of, you know, for people that didn’t, listen to the episode that you’re on and forgive me, I meant to look up. What number do you don’t you don’t know what that number episode was, but.

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Speaker 4
I’ll find it. I’ll pull it up.

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Speaker 1
So for people that haven’t listened to that episode yet, can you kind of just give us what your career path has been leading you to here?

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Speaker 2
Yeah. Well, I.

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Speaker 3
Grew up just outside Cooperstown here, and, I went to college. I got an English degree, degree in English literature from Hartwick College. My goal at that point was I was just going to be a high school teacher, and I was going to teach high school English, help kids with SAT, hopefully going to college. And I wanted to have the summers off and great vacations and then but during that time, as I had said in the first episode, I had the amazing, opportunity and pretty much the chance to apply to Marine Corps Officer School.

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Speaker 3
Which I did, I went through that, that took me about two years. It was a long process to get into, OCS and I had actually tested in to fly fighter jets, so I was going to do that.

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Speaker 2
And I went through,

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Speaker 3
Went through officer school that all that. I actually have my pilot’s license, which is nice.

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Speaker 2
And went through all of that.

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Speaker 3
And then towards the end of, that first phase of training, I got hurt really bad.

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Speaker 3
I was medically discharged by the Marine Corps, and, you know, I had quit my I had quit my teaching job. I essentially needed a job to go back to after, you know, I got back from Quantico. I came back to, upstate New York.

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Speaker 2
And I had always worked.

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Speaker 3
Construction, in the summers growing up, my dad was a union carpenter.

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Speaker 3
You know, my grandfather, actually, I sat down and figure it out. If I had been a full time carpenter, I’d be the ninth generation carpenter. So last time I said fourth, but I actually went and figured it out. It got me thinking. So, my dad always got me jobs, working on job sites in the summer, just laboring, hooking lumber, doing whatever, picking up, sweeping.

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Speaker 3
And then in college and vacations. Summer vacations again, with their vacations, whatever. And just worked as a framer, carpenter, sheetrock guy.

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Speaker 2
And that kind of got me.

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Speaker 3
I that gave me a good foundation that when I.

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Speaker 2
Needed, job after, you know, essentially, I.

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Speaker 3
Left teaching, and, I had to leave the Marine Corps as well.

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Speaker 2
I had that.

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Speaker 3
Foundational knowledge of building, though, you know, not at a foreman level or anything, but I also had that leadership training from the Marine Corps and.

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Speaker 3
The Marine Corps, the Marines always.

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Speaker 2
You know.

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Speaker 3
Obviously, they’re they can be a little cocky with the training they go through, but is considered one of the hardest leadership schools in the world. If you can survive. Okay.

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Speaker 2
You can.

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Speaker 3
Probably handle anything.

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Speaker 2
So I’ve had that.

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Speaker 3
Leadership.

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Speaker 2
Training.

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Speaker 3
With a pretty good basis of carpentry and.

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Speaker 2
Construction knowledge and a a.

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Speaker 3
Local company here in Cooperstown. Redpoint design build. I had I had known the owner, Tim Horvath. I gave him a call like, hey, I need a job. I just got out of this leadership school. I’d worked for him a little bit on and off in those vacations, you know, in college and everything. And he’s like, yeah, come on.

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Speaker 2
Come over full.

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Speaker 3
Time. And he gave me my first start in construction management.

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Speaker 2
I just kind of worked up from there.

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Speaker 3
As I said in that first episode, I just never said no. If he gave me an opportunity to build a house or redo a bathroom or anything, I always said yes, even though.

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Speaker 2
As all of.

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Speaker 3
Your listeners know, and I’m sure both of you know, you.

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Speaker 2
Might not know.

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Speaker 3
How to do it, you just say yes and you figure it out as you go. So. And, that’s true. I think we do that every day, you know?

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Speaker 2
And, yeah, just kept moving, kind of.

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Speaker 3
Bounced around companies. And I landed at a very good, company in Jersey and construction Group.

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Speaker 3
Who during the first time I appeared on the show, I was working with them. And, you know, as a side note, me leaving Jersey and everything is not a reflection on Jefferson at all.

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Speaker 2
I.

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Speaker 3
Will still I’m still a huge fan. I, I like to think I’m one of their biggest fans, but, this job is nine minutes from my front.

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Speaker 2
Door at home.

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Speaker 3
So I could, you know, that that was an opportunity I had to take, two little kids. And my wife was.

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Speaker 2
Like, come on, dude.

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Speaker 3
You know.

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Speaker 1
You know, it’s funny how far, you.

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Speaker 2
Know, how far.

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Speaker 4
Was the commute before?

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Speaker 4
How far was your commute? Every day.

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Speaker 3
It was like an hour and a half.

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Speaker 2
One way.

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Speaker 1
I remember that. I remember that from the episode of us talking about that. That crazy commute you had.

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Speaker 2
And on a personal basis, it was, it it wasn’t that bad.

00;19;45;24 – 00;19;49;06
Speaker 3
You know, there’s some days where, you know, you’re just tired, you know?

00;19;49;09 – 00;19;50;09
Speaker 2
No, you.

00;19;50;09 – 00;19;56;13
Speaker 3
Get you don’t feel like drive an hour and a half home. Or if you want to go out with the guys after work one day, you know, it’s just a lot.

00;19;56;13 – 00;19;57;18
Speaker 2
But,

00;19;57;20 – 00;20;01;02
Speaker 3
I thought this was an amazing opportunity, and,

00;20;01;05 – 00;20;01;10
Speaker 2
I.

00;20;01;10 – 00;20;02;16
Speaker 3
Just had to capitalize on him.

00;20;02;21 – 00;20;03;18
Speaker 2
Make,

00;20;03;20 – 00;20;15;17
Speaker 3
Well, executive decision. But that being said, like I was saying, Jerry’s into foreign company. I’m their biggest fan. I wish him nothing about luck. And I hope, you know, when, my last day in the office there, I had said, you know.

00;20;15;17 – 00;20;19;13
Speaker 2
I hope our paths cross again. You know, I think we left it. Good.

00;20;19;13 – 00;20;23;23
Speaker 3
So any of the jurors and listeners out there, thank you.

00;20;23;25 – 00;20;24;09
Speaker 2
I really.

00;20;24;09 – 00;20;25;14
Speaker 3
Appreciate it.

00;20;26;24 – 00;21;04;03
Speaker 1
I, you know, and I wanted to bring that up and, and, you know, because one of the things that we talk a lot about on the show is the career paths that are available in the trades. And there’s often the, let’s just say a misnomer that if you’re in the trades and you know, you’re swinging a hammer, you’re, you know, doing carpentry, you’re doing the actual day to day labor, but there’s just so many organizations out there that and we recently talked about this with Caitlin Beaudry from, Whiskey Brothers Construction about, you know, the fact that there’s other roles in construction companies, you know, and in the trades that don’t necessarily mean that you’re

00;21;04;03 – 00;21;20;16
Speaker 1
doing the actual trade itself. And so want to, you know, kind of talk about that a little bit. And also explore, you know, how each role that you had kind of prepared you for the next role in that chain.

00;21;20;18 – 00;21;21;23
Speaker 2
Construction.

00;21;21;23 – 00;21;39;20
Speaker 3
And I think we’re a little biased here. I think it’s one of the most dynamic industries out there is, you know, if you’re in aerospace engineering for example, you’re kind of you’re kind of, you know, pigeonholed into, you know, dealing with airplanes all day, you know what I mean? But with construction, you can pretty much build whatever you want.

00;21;39;21 – 00;21;42;16
Speaker 3
Everything around us has to be built, you know, that ranges.

00;21;42;16 – 00;21;43;18
Speaker 2
From you’re.

00;21;43;20 – 00;21;56;23
Speaker 3
A sheetrock and guy all the way to a mason, to our roofing guy. You know, all the way to earthwork and painting. And I think, you know, that just kind of touches on how diverse our.

00;21;57;08 – 00;22;00;24
Speaker 3
Our industry is. Pretty much whatever you want to do, you can do.

00;22;02;18 – 00;22;04;07
Speaker 3
Granted, right now.

00;22;04;07 – 00;22;05;09
Speaker 2
I.

00;22;05;11 – 00;22;10;12
Speaker 3
I, I did get into a pretty niche pocket of the construction industry.

00;22;10;15 – 00;22;13;06
Speaker 2
Health care.

00;22;13;08 – 00;22;15;00
Speaker 3
Prior to me, you know, coming.

00;22;15;00 – 00;22;16;29
Speaker 2
To, Bassett.

00;22;16;29 – 00;22;33;08
Speaker 3
I had never really thought of health care. I’m sure, like most of us, have not thought about it is you. Don’t you think about doctors surgeries, you know, nurses, you know, the emergency department. But you don’t think that, in on a daily basis, these places have to be not only.

00;22;33;08 – 00;22;36;21
Speaker 2
Built, but. All right, kept up, you know, with the.

00;22;36;21 – 00;22;38;27
Speaker 3
Whole facilities, teams, everything like.

00;22;38;27 – 00;22;39;26
Speaker 2
That.

00;22;39;29 – 00;22;48;10
Speaker 3
But the second part of your question there, what kind of prepared me to get to this point? Every job I held, something,

00;22;48;12 – 00;22;49;08
Speaker 2
I.

00;22;49;11 – 00;22;53;14
Speaker 3
That’s one thing I have always tried to stress to younger people that.

00;22;53;14 – 00;22;54;24
Speaker 2
I’ve met. No matter what.

00;22;54;25 – 00;23;01;27
Speaker 3
Job you’re in and whether you plan on staying there for 20 years or it’s just kind of a job to leapfrog.

00;23;01;27 – 00;23;02;20
Speaker 2
Off of.

00;23;02;22 – 00;23;05;08
Speaker 3
Gain at least one major thing.

00;23;05;11 – 00;23;13;28
Speaker 2
From that job and then kind of go, you know, and then move on. But like, hold on to that something positive.

00;23;13;29 – 00;23;17;21
Speaker 3
But I prefer to gain something positive from each position.

00;23;18;22 – 00;23;20;03
Speaker 3
Granted, there’s.

00;23;20;23 – 00;23;22;19
Speaker 3
There’s experiences you’re going to have.

00;23;22;22 – 00;23;23;02
Speaker 2
Where.

00;23;23;02 – 00;23;24;27
Speaker 3
It isn’t the best thing and you had to leave.

00;23;24;27 – 00;23;26;08
Speaker 2
But

00;23;26;11 – 00;23;35;21
Speaker 3
Just for myself, Red point was my where Red point design build was my first, chance to actually manage projects. And what I learned from.

00;23;35;21 – 00;23;39;24
Speaker 2
Them was the the quality that.

00;23;39;24 – 00;23;41;08
Speaker 3
You need to put into your.

00;23;41;08 – 00;23;44;00
Speaker 2
Work. A lot of their.

00;23;44;00 – 00;23;47;13
Speaker 3
Houses were for their very high end, residential.

00;23;47;13 – 00;23;50;01
Speaker 2
Homes for, you know, a.

00;23;50;01 – 00;23;51;09
Speaker 3
Lot of doctors here at Bassett.

00;23;51;09 – 00;23;52;18
Speaker 2
Actually.

00;23;52;20 – 00;23;59;12
Speaker 3
I knew a lot of these, people that I’m currently working with from a few years ago because I built their home.

00;23;59;14 – 00;24;00;09
Speaker 2
But Tim.

00;24;00;09 – 00;24;01;16
Speaker 3
Horvath really taught me.

00;24;01;16 – 00;24;04;09
Speaker 2
You know, whether you’re painting a door.

00;24;04;16 – 00;24;15;21
Speaker 3
Or you’re building, you’re putting shingles on, you know, the roof, that has to be done perfectly because they are spending their hard earned money, you know, for essentially their dream home.

00;24;15;21 – 00;24;17;09
Speaker 2
And you owe it to them to.

00;24;17;09 – 00;24;20;11
Speaker 3
Give the best that you can possibly do and never compromise.

00;24;20;11 – 00;24;22;21
Speaker 2
On quality. You know.

00;24;22;24 – 00;24;34;07
Speaker 3
Then when I went into millwork after that, working in the city, doing jobs for like the French boutiques like Armés and things like that, that taught me about exclusivity. And then if you can break into.

00;24;34;07 – 00;24;36;03
Speaker 2
That,

00;24;36;06 – 00;24;43;07
Speaker 3
You know, there’s a whole different type of clientele and it teaches you to network and kind of break in to whatever area you’re trying to go to.

00;24;43;10 – 00;24;43;23
Speaker 2
You know?

00;24;43;23 – 00;24;48;14
Speaker 3
And after that, I had gone into, doing fast food.

00;24;48;14 – 00;24;49;29
Speaker 2
Restaurants that still on Taco Bell.

00;24;49;29 – 00;24;54;17
Speaker 3
So and the big takeaway from that one was speed.

00;24;54;19 – 00;24;55;13
Speaker 2
From a hole.

00;24;55;13 – 00;24;58;25
Speaker 3
In the ground to turnkey, like you’re making tacos or.

00;24;58;25 – 00;24;59;24
Speaker 2
Burgers.

00;24;59;26 – 00;25;07;03
Speaker 3
Whatever. It’s 120 days per building. That’s a really fast build. So it taught me.

00;25;07;06 – 00;25;07;29
Speaker 2
How.

00;25;08;02 – 00;25;21;16
Speaker 3
Everything has to be streamlined. You know, the quality isn’t going to be as a high end residential home in Cooperstown, but you could still strive to that. But the speed of like if you miss one day, you are behind, you know.

00;25;21;16 – 00;25;23;10
Speaker 2
And it they.

00;25;23;10 – 00;25;25;08
Speaker 3
Taught me.

00;25;25;10 – 00;25;26;09
Speaker 2
Just like.

00;25;26;09 – 00;25;40;05
Speaker 3
Systems have to be in place and it was and then, you know, kind of getting into, Jersey and there and they taught me about scale those, you know, those chip plants that they work on. And the last job it was on.

00;25;40;07 – 00;25;41;08
Speaker 2
You know, with them.

00;25;41;14 – 00;25;49;21
Speaker 3
You’re doing a 40, 50,000 yard pour. You know, it takes years. You know, it can take well over a year to be pouring that much concrete.

00;25;49;26 – 00;25;51;15
Speaker 2
And, and,

00;25;51;17 – 00;26;06;10
Speaker 3
That kind of gets back into not only the quality, the networking to get those jobs, but also the systems and the streamlining and the scale. You know, you need all of that. So that was just kind of quickly what I learned from each job.

00;26;06;12 – 00;26;07;00
Speaker 2
And it’s kind.

00;26;07;00 – 00;26;20;20
Speaker 3
Of an unconventional path. You know, I’d mentioned that in the first episode there that, you know, I’m an English degree. Everyone I work with, they have a construction management degree, they have a physics degree or, you know, an accounting degree. It would even help. But,

00;26;20;22 – 00;26;21;11
Speaker 2
Yeah, it’s.

00;26;21;18 – 00;26;30;03
Speaker 3
Just because you don’t necessarily have the education on paper in diploma form. I think if you can,

00;26;30;05 – 00;26;30;20
Speaker 2
You know.

00;26;30;23 – 00;26;34;26
Speaker 3
Have a clear vision of where you want to go in your career, you can definitely.

00;26;34;28 – 00;26;35;10
Speaker 2
I’m not going to.

00;26;35;10 – 00;26;36;20
Speaker 3
Say talk your way into a but.

00;26;36;20 – 00;26;38;20
Speaker 2
Perform your way into it.

00;26;38;22 – 00;26;40;25
Speaker 1
Yeah, yeah, yeah, it.

00;26;40;25 – 00;27;19;09
Speaker 4
Was episode 67 that, William was on previously as well. So, I did look at that. And interestingly enough, I actually was reading, an article over the weekend at the Wall Street Journal posted, anybody can look it up and wants to read it, but these white collar workers actually made the switch to a trade. So, you know, there’s a lot of not only push, not only pushing towards young people to look at it as a different career path, but also a lot of folks that have been in a regular career for ten, five, ten, 15 years are now looking for the stability and the ability to to build stuff with their hands,

00;27;19;12 – 00;27;25;10
Speaker 4
which is very interesting. Different take on it. But the article is really great if anybody wants to take a look at it.

00;27;25;13 – 00;27;29;22
Speaker 3
Yeah. That’s, that sounds like, exactly what we’re talking about.

00;27;29;25 – 00;27;30;00
Speaker 2
Right?

00;27;30;01 – 00;27;30;25
Speaker 4
It is.

00;27;30;27 – 00;27;33;23
Speaker 2
Yeah, yeah. And one thing.

00;27;33;23 – 00;27;41;26
Speaker 3
I forgot to touch on, actually, in the beginning, that not only am I working at Bassett now, I’m actually lecturing part time at Suny Delco and their.

00;27;41;26 – 00;27;44;00
Speaker 2
Construction, awesome,

00;27;44;03 – 00;27;47;04
Speaker 3
Management program as well. So.

00;27;47;06 – 00;27;47;10
Speaker 2
I.

00;27;47;10 – 00;27;53;20
Speaker 3
Just teach three credits. They have to sit there for two hours. I do A12 hour lecture, so.

00;27;54;08 – 00;28;04;02
Speaker 3
I’m sure they don’t love it that much, but I committed to one day or one night a week with them. So, you know, again, we’re just trying to pass it on everything that I know.

00;28;04;02 – 00;28;05;28
Speaker 2
And those are,

00;28;06;00 – 00;28;08;09
Speaker 3
The reason why I kind of bring that up is.

00;28;08;11 – 00;28;10;20
Speaker 2
A lot of them, they’re they’re on a.

00;28;10;22 – 00;28;31;25
Speaker 3
It’s a great program number one. So oldest one in the country for construction management at the college level. So they’re already in a good program. But they’re going to be they’re going to be such a, you know, multiple steps ahead because they have a good degree. They’re they’re getting exposure to industry professionals, internships, working in the summer.

00;28;31;27 – 00;28;43;17
Speaker 3
And I think it’s important at that point because say they don’t like it, they don’t waste all that time, you know, when they could pivot into something else. It’s kind of the opposite of what you had been saying, that some people.

00;28;43;24 – 00;28;45;03
Speaker 2
Work, normal.

00;28;45;03 – 00;28;56;14
Speaker 3
9 to 5 job in some other industry and line up going to construction, but it can kind of work both ways. To that way. You have quality people in the industry as well.

00;28;56;16 – 00;28;58;04
Speaker 2
I’m all friends of that.

00;28;58;07 – 00;29;16;01
Speaker 1
And that was one of the reasons, you know, again, to go back to Caitlin Beaudry. So, you know, one thing I’d said to her was like that morning I was talking with a friend of mine who is was considering making a change, and I was like, go into the trades. And I was like, there’s so many companies that are hiring.

00;29;16;01 – 00;29;43;08
Speaker 1
And, you know, her. Her response was, well, I don’t I don’t want to, you know, be swinging a hammer. And I was like, well, no, I’m like, you’re like a logistics professional. Like there’s plenty of opportunity for those types of skills in trades companies, like if you’re able to supervise and manage and, you know, whether it’s a project manager or any of that kind of stuff, like there’s plenty of that type of work in the trades.

00;29;43;08 – 00;30;03;03
Speaker 1
And and that was, you know, kind of one of the things I wanted to help lay out for our listeners is like, there’s just so many paths and so many skills, and you don’t have to have a trades background to be able to move into a construction company, whether it’s a Gerson or Bassett or whoever like that. There’s so many roles to be played in those companies.

00;30;03;05 – 00;30;08;10
Speaker 3
It’s varied enough. Kind of like I was saying, you could be an HR professional. Every company needs a HR.

00;30;08;12 – 00;30;10;07
Speaker 2
You know, I think.

00;30;10;07 – 00;30;15;07
Speaker 3
One that really surprised me recently because I kind of I was volun.

00;30;15;07 – 00;30;19;09
Speaker 2
Told, that I’m kind of about.

00;30;19;11 – 00;30;29;27
Speaker 3
Specializing in imaging rooms, any imaging project or new MRI or CT machines, that happen and then that work. It’s automatically you’re going to get William Day assigned to it.

00;30;30;00 – 00;30;32;19
Speaker 2
But one thing I saw.

00;30;32;21 – 00;30;55;07
Speaker 3
That really surprised me and I had never thought about it. We actually employ physicists for those rooms. They would. They’re constructs essentially construction professionals, but they go into rooms that produce radiation or involve radiation, and they’re construction professionals. They have to do reports. They’re doing everything on CAD and this and that and all. They’re and they’re also engineers and they’re dealing with that.

00;30;55;07 – 00;31;10;15
Speaker 3
But they have physics degrees. And they go to your point. They’re not in there swinging hammers, but they have a very specialized set of skills that allow them to, work in the construction industry in just a very specific manner.

00;31;10;16 – 00;31;12;02
Speaker 2
And,

00;31;12;04 – 00;31;23;08
Speaker 3
Yeah, that just took me by surprise the first time I heard that. You don’t think about it. You know, those rooms are in, they’re lead lined and everything, but they have to be tested and everything every year, actually.

00;31;23;08 – 00;31;24;18
Speaker 2
And,

00;31;24;21 – 00;31;28;02
Speaker 3
It’s just, I just thought it was really cool.

00;31;28;04 – 00;31;33;26
Speaker 1
Yeah. I never would have thought about it either. And, I mean, it makes sense. You got to know how those particles are bouncing around that room, right?

00;31;33;27 – 00;31;35;06
Speaker 2
So, you know.

00;31;35;08 – 00;31;38;25
Speaker 3
Yeah, that’s, Yeah, it’s it’s it’s wild.

00;31;38;28 – 00;32;01;15
Speaker 4
Yeah. What are what are some of the other opportunities for, trades workers are, blue collar workers in general. Have you seen thus far since you’ve been at Bassett? Because you get back to a lot of people don’t think of construction or blue collar when it like health care, getting involved with some of the robotics and talking with a lot of EBS departments.

00;32;01;15 – 00;32;11;08
Speaker 4
And yeah, you know, I’ve seen my eyes have been open to it. It’s there’s massive opportunity. Do you mind touching on some of the other ones that are there?

00;32;11;10 – 00;32;13;19
Speaker 2
So currently, I don’t know.

00;32;13;19 – 00;32;36;20
Speaker 3
The exact number, but it’s north of 200. Bassett Healthcare Network. Employs over 200 facilities, workers facilities. That’s. I think that gets a bad rap sometimes, as well as, like, we think blue collar that you think of janitor. You know, that’s just spreading the sawdust and puke in the hallway at, like, school, right? You think that it’s,

00;32;36;22 – 00;32;38;15
Speaker 2
But, I mean, I’m.

00;32;38;15 – 00;32;42;23
Speaker 3
Looking at it right now. I’m actually looking at our carpenter shop. We do all of the in-house.

00;32;43;11 – 00;32;47;15
Speaker 3
Carpentry work and trim, you know, say a new door needs to be put up or.

00;32;47;15 – 00;32;48;00
Speaker 2
Repaired.

00;32;48;00 – 00;33;07;00
Speaker 3
We do all of that in-house. So we employ carpenters, laborers. Not necessarily in the unions, but guys that can just do a little bit of everything. Pretty much to sum it down is we need people that can do hands on tasks.

00;33;07;02 – 00;33;10;15
Speaker 2
And kind of be where.

00;33;10;18 – 00;33;12;10
Speaker 3
You know, given a lot of.

00;33;12;12 – 00;33;15;23
Speaker 2
You know, a lot of line, you know,

00;33;15;25 – 00;33;31;13
Speaker 3
To kind of operate with because there’s, you get so many operational tickets per day or repair tickets, and you just need to send people out, and you just need people that can actually go, you know, they need to redo some ceiling tile because there was a leak. Okay. We need someone that.

00;33;31;13 – 00;33;31;25
Speaker 2
Can.

00;33;32;02 – 00;33;36;24
Speaker 3
You know, figure, figure out how to do that all the way down to electricians.

00;33;36;26 – 00;33;37;13
Speaker 2
Hvac.

00;33;37;13 – 00;33;41;23
Speaker 3
Guys. And these these hospitals are miniature cities.

00;33;41;25 – 00;33;44;10
Speaker 2
And, and.

00;33;44;13 – 00;34;01;26
Speaker 3
Essentially, it’s kind of sound cliche, but, opportunities are limitless in the hospital if you can actually do the hands on work and be a problem solver and think critically about whatever situation you’re in or whatever problem is at hand, there’s a variety.

00;34;01;28 – 00;34;04;27
Speaker 2
Almost limitless all.

00;34;04;27 – 00;34;13;21
Speaker 3
The way down. Carpenters, I said Hvac, electricians, everything cleaners, the eaves crew is like the backbone.

00;34;13;21 – 00;34;15;25
Speaker 2
Of a hospital. But, you know.

00;34;15;27 – 00;34;33;17
Speaker 4
What are the demographics look like, William? I mean, in terms of age, right? What is that workforce currently look like for you guys? And is do you have you been thinking about a plan for how to how to expand that or what the next generation’s going to do and where those people are going to come from?

00;34;33;19 – 00;34;35;06
Speaker 2
I would say.

00;34;35;10 – 00;34;58;10
Speaker 3
You know, if we look at it, about 60% of the facilities guys here are probably over the 45, 50, year old mark. But I was actually really impressed, recently, actually, in my office here, I have one of those old school radiators. Right. So my office is about it’s either ten degrees or 110.

00;34;58;13 – 00;35;01;08
Speaker 2
But, it was leaking. It was pouring water.

00;35;01;08 – 00;35;06;05
Speaker 3
So I put in a maintenance ticket, whatever, you know, bureaucratic process I had to go through the.

00;35;06;05 – 00;35;08;05
Speaker 2
And a 20 year old kid came.

00;35;08;05 – 00;35;10;17
Speaker 3
Up and fixed it. And he was like.

00;35;10;20 – 00;35;12;16
Speaker 2
Like he knew. And he was like, yeah.

00;35;12;16 – 00;35;14;00
Speaker 3
I just did an apprenticeship with.

00;35;14;00 – 00;35;15;21
Speaker 2
Like, steam fitting and this and that.

00;35;15;26 – 00;35;17;20
Speaker 3
I’m like, this is so awesome.

00;35;17;22 – 00;35;20;08
Speaker 2
I’m like, how many more of you know?

00;35;20;08 – 00;35;22;15
Speaker 3
How many more guys your age do we have? It’s like.

00;35;22;20 – 00;35;29;29
Speaker 2
There’s like 10 or 15 of us. I’m like, this is great. There’s a hot, you know? Yeah. And, you know.

00;35;29;29 – 00;35;44;04
Speaker 3
Primarily because we’re a hospital, it’s all about client care and things like that. We don’t really flaunt or, you know, talk about how young are you know, workforces and the facilities guys are kind of, you know, they’re kind of the gray men or, you know, working in the background there.

00;35;44;04 – 00;35;46;07
Speaker 2
But I was really impressed.

00;35;46;07 – 00;36;03;03
Speaker 3
It was 19, 20 or whatever it was. And I went to Boces, the whole thing to an apprenticeship and yeah, he’s in here. He knew exactly what to do. And now works perfect. Came in, came out. And that’s all he does for the whole network. He works on radiators and a lot of Hvac work. So he kind of found his.

00;36;03;03 – 00;36;05;06
Speaker 2
Niche and, Yeah.

00;36;05;08 – 00;36;10;17
Speaker 3
And that’s kind of, it was awesome. It was pretty much our whole mission.

00;36;10;19 – 00;36;13;02
Speaker 2
In a nutshell.

00;36;13;05 – 00;36;14;12
Speaker 4
Is to get him on the show.

00;36;14;14 – 00;36;16;09
Speaker 2
Yeah, I saw yeah, I was then.

00;36;16;13 – 00;36;20;27
Speaker 3
His name’s Derrick as well. I’ll reach out.

00;36;20;29 – 00;36;37;06
Speaker 1
I know we got to jump over to the Patreon side here in a minute, but I just one question I had about something you said earlier in the show, and, I know Derrick and I were both nodding. Yes, but you were saying that when when you’re asked to do something, whether you know how to do it or not, you say, yes, right.

00;36;37;06 – 00;36;55;08
Speaker 1
And and then you and then you figure it out. Yeah. And obviously I, you know, we both agree as business owners and entrepreneurs, we say yes to everything we can then figure it out. Obviously people are going to hear that. They’re going to think, well, you know, how are you going to know if you’re doing it right?

00;36;55;08 – 00;37;06;19
Speaker 1
Or what if something goes wrong and, you want to just address how you say yes and then figure it out and how you deal with things when they don’t go perfectly to plan others.

00;37;06;22 – 00;37;08;12
Speaker 2
Well, you know, I said that.

00;37;08;13 – 00;37;22;15
Speaker 3
It’s a blanket statement and, you know, it goes without saying, but there are going to be times where I did I know I can’t do that right now or like, I’m going to need some serious help. I honestly, I can’t even think of an example.

00;37;23;05 – 00;37;31;09
Speaker 3
You know, I actually I, let me put it this way, because I’m apparently Bassett’s, imaging guy.

00;37;31;12 – 00;37;33;16
Speaker 2
So I had.

00;37;33;23 – 00;37;37;24
Speaker 3
A senior vice president come into my office, and into my office.

00;37;38;01 – 00;37;39;01
Speaker 2
Like, I was about to.

00;37;39;01 – 00;37;45;14
Speaker 3
Leave. It was like 530 in the evening, and he was like, hey, we need a new, new killer camera.

00;37;45;17 – 00;37;46;01
Speaker 2
And.

00;37;46;01 – 00;37;48;21
Speaker 3
We just bought it, and it’s being delivered next week.

00;37;48;24 – 00;37;49;28
Speaker 2
Like, okay, great.

00;37;49;28 – 00;37;55;06
Speaker 3
He was like, well, we need to redo the whole room and you have six weeks to do it.

00;37;55;08 – 00;37;55;28
Speaker 2
And I didn’t.

00;37;55;28 – 00;37;59;13
Speaker 3
I didn’t even know what a new killer camera was.

00;37;59;16 – 00;38;01;25
Speaker 2
So I’m like, I’m like.

00;38;01;25 – 00;38;13;00
Speaker 3
Okay, send me the details. You know, to buy me a little bit of time, send me everything I get going. You know, I start researching what new killer cameras are and this and then realize it isn’t nearly as involved.

00;38;13;00 – 00;38;14;18
Speaker 2
But a typical.

00;38;14;18 – 00;38;26;12
Speaker 3
Room for that is an eight month process to redo. I had six weeks, so of course it needs to be done to be, you know, compliant with the state.

00;38;26;14 – 00;38;27;23
Speaker 2
We, you need to.

00;38;27;23 – 00;38;30;15
Speaker 3
Buy machines after X amount of hours, you know, and.

00;38;30;16 – 00;38;33;19
Speaker 2
Whatever. So I’m like, okay.

00;38;33;22 – 00;38;58;23
Speaker 3
I can do that. So I set to researching not only what is a new killer camera, which is for all of you that may not know, is it’s an imaging camera that detects radiation, but the radiation comes from the patient. They inject you with, radioactive isotope into whatever body part. It’s usually in the stomach. Mostly for gastrointestinal intestinal issues.

00;38;58;25 – 00;39;08;10
Speaker 3
And it will radiate. And the waves are the the isotopes that radiate off of that are collected by the camera. And they can get a scan for that.

00;39;08;12 – 00;39;10;04
Speaker 2
So after learning that.

00;39;10;06 – 00;39;33;06
Speaker 3
You know, as I’m again, I’m just using this as an examples, I realized that the room we have to do does not need shielding because we’re not producing radiation. The radiation is only coming from the patient, you know, at 20 minute intervals. So you shoot them up, you have 20 minutes, they’re out. So then I started planning. And like the six weeks is actually doable.

00;39;33;09 – 00;39;34;10
Speaker 2
And, you know.

00;39;34;10 – 00;39;38;02
Speaker 3
We worked it out. And actually, today was the first day that we saw.

00;39;38;16 – 00;39;44;21
Speaker 3
A patient in that room. It was all done, painted and everything. So I think that’s a good example of.

00;39;44;23 – 00;39;44;28
Speaker 2
You.

00;39;44;28 – 00;39;46;02
Speaker 3
Need to get this done.

00;39;47;00 – 00;39;53;14
Speaker 3
Even though I wasn’t really asked if I could do it, it was more like, you need to figure this out. But knowing.

00;39;53;16 – 00;39;54;06
Speaker 2
That.

00;39;54;09 – 00;40;05;06
Speaker 3
If you have the research skills and just the kind of drive to just kind of be curious about it and know that deep down you don’t really have imposter syndrome, but know that you have the skills to actually get.

00;40;05;06 – 00;40;06;08
Speaker 2
It done.

00;40;06;10 – 00;40;08;07
Speaker 3
I think that was important because.

00;40;08;10 – 00;40;09;24
Speaker 2
I had no idea what a new killer camera.

00;40;09;24 – 00;40;12;06
Speaker 1
Was. I didn’t.

00;40;12;08 – 00;40;15;01
Speaker 2
Press. But the second part to your question.

00;40;15;01 – 00;40;16;21
Speaker 3
There is,

00;40;16;23 – 00;40;17;27
Speaker 2
A time. Yeah, I’ve.

00;40;17;27 – 00;40;24;22
Speaker 3
Definitely shot myself in the foot. Like we all have. Definitely.

00;40;24;24 – 00;40;29;28
Speaker 2
Actually, I think knowing not.

00;40;29;28 – 00;40;50;01
Speaker 3
To get into, like, a longer story about that, but definitely knowing when to ask for help is for for myself was a skill that I had to learn because it wasn’t necessarily an ego thing. I don’t I don’t think it was an ego thing that I didn’t want to ask for help. It was like it was almost kind of, and it’s insecurity.

00;40;50;01 – 00;40;54;26
Speaker 3
It’s like I told him I could do it. And if I have to go back and ask for help, that’s not good. And it’s going.

00;40;54;26 – 00;40;55;25
Speaker 2
To make me look bad.

00;40;55;25 – 00;41;15;01
Speaker 3
And this and that. And then once I learned that, you know, you gave it, if you gave it your best shot and you’re coming up short and you have to ask for help, but you have options and you know, some solutions, there’s no harm done that. I think a lot of employers and even younger guys that are working essentially for me now, they come to me with a problem.

00;41;15;03 – 00;41;16;27
Speaker 2
That’s okay. That’s one thing, all right.

00;41;16;28 – 00;41;36;01
Speaker 3
That’s going to happen. But if they come to me with they state the problem and then their ideas to solve it and come to me with solutions. That’s like that next higher level of thinking. And I think developing that kind of gets you out of those, you know, crappy situations where, things do get out of hand after you do say, yeah.

00;41;36;03 – 00;41;38;10
Speaker 2
Right. Yeah, I can do that.

00;41;38;13 – 00;41;41;14
Speaker 1
Yeah. Love it man. Come with a solution.

00;41;41;16 – 00;41;48;01
Speaker 2
Right. That’s I yeah, there’s I think it’s the Game Boy. Right.

00;41;48;01 – 00;42;08;15
Speaker 3
That’s that’s the other thing the Marine Corps taught me very strongly. It’s, when you learn map reading and or. Net navigation or land nav, they and you’re doing these platoon drills or fire squad drills, and you’re briefing your team, you get five minutes called five paragraph order.

00;42;08;15 – 00;42;08;25
Speaker 2
Blah, blah.

00;42;08;25 – 00;42;10;00
Speaker 3
Blah. You’re doing.

00;42;10;00 – 00;42;10;16
Speaker 2
It.

00;42;10;18 – 00;42;21;29
Speaker 3
And if you say we’re going, you know, our bearing is to 70, okay. And you go the complete opposite way. You know, you’re like, guys, we’re going over that hill right.

00;42;21;29 – 00;42;27;11
Speaker 2
There, and you really have to go over that hill behind you. They don’t care.

00;42;27;14 – 00;42;46;07
Speaker 3
They want to teach you to have the drive to be like and have conviction in your decisions and be like, listen, we’re doing this. We’re going right now because they they can teach you how to use a compass, you know, for future reference that they like. They could teach you the more technical skill. But that drive and like the, the willingness to be like.

00;42;46;07 – 00;42;47;09
Speaker 2
All right, listen.

00;42;47;09 – 00;42;52;04
Speaker 3
We’re doing it. We’re playing forward. We’re going to trip, you know, on our faces multiple times what we’re going to.

00;42;52;04 – 00;42;53;01
Speaker 2
Keep getting up.

00;42;53;03 – 00;42;55;05
Speaker 3
And keep going and find a solution to each.

00;42;55;05 – 00;42;56;07
Speaker 2
Obstacle.

00;42;56;09 – 00;43;01;19
Speaker 3
And I think that really, that stayed with me forever. Or it will stay with me forever.

00;43;01;22 – 00;43;05;20
Speaker 1
Yeah, yeah. Any any decision is better than no decision. Right?

00;43;05;22 – 00;43;05;27
Speaker 2
Yeah.

00;43;06;01 – 00;43;23;02
Speaker 3
I mean that I keep going back to the Marine Corps thing, but they have so many sayings, you know, it’s a it’s a cult in its own way, but it’s, they’re that they’ve always said have a bias for action. When in doubt, have a bias for action.

00;43;23;04 – 00;43;25;28
Speaker 2
Love it. So just so worked.

00;43;26;00 – 00;43;39;07
Speaker 1
Well, we’re going to, jump over to the Patreon side of things here. And, if people want to learn more about, basket health care, if they maybe they want to, join the construction team over there. How do you guys.

00;43;39;09 – 00;43;40;28
Speaker 3
Well, bassett.org.

00;43;41;05 – 00;43;41;15
Speaker 2
You can.

00;43;41;15 – 00;43;50;29
Speaker 3
Hop on there. The employment page is like, front and center. We’re always looking for people actually not to plug a job.

00;43;51;02 – 00;43;54;19
Speaker 2
Position on the job. We are looking for, one.

00;43;54;19 – 00;44;14;22
Speaker 3
Of the regional maintenance, supervisors in Oneonta Hospital. So if you have Hvac knowledge, any manager role here is very Hvac heavy. And, health care industry because of, the need for positive negative pressures and different zones, especially surgical rooms.

00;44;15;28 – 00;44;17;24
Speaker 3
You have Hvac and electrical.

00;44;18;08 – 00;44;23;07
Speaker 3
Experience and plumbing. The, you know, those basic, skills.

00;44;23;07 – 00;44;24;29
Speaker 2
There apply.

00;44;24;29 – 00;44;34;00
Speaker 3
You we’re actively interviewing people and we’re having a hard time finding, a suitable candidate, but especially Hvac.

00;44;34;02 – 00;44;36;27
Speaker 2
Love it, love it, love it. Yeah. You can look me up.

00;44;36;27 – 00;44;42;03
Speaker 3
You can always throw my email in the show notes, whatever. If anyone needs anything, send me an email.

00;44;42;06 – 00;44;43;23
Speaker 2
We’ll we’ll figure it out.

00;44;43;26 – 00;45;03;10
Speaker 1
All right? We’ll do that. Everybody. We’re going to, jump over to the Patreon side of things here. So, you know, check the link in the show notes here if you want to join us, where I think we’re going to talk a little bit more about some of those systems and things that Williams used over the years, that he learned at some of his other jobs that help him today in his current role.

00;45;03;12 – 00;45;08;24
Speaker 1
Appreciate listening, appreciate all of our sponsors. And, you’ll hear from us next week.

00;45;08;24 – 00;45;36;26
Speaker 1
And that wraps up another episode of Blue Collar Startup. A big thank you to our sponsors, Five Towers Media, Daigle Cleaning Systems, Daigle Fire Solutions, The Michaels Group, Martin Electric, MLB construction, Pinocchio Construction People, and Catamount Consulting for making this podcast possible. And thank you for tuning in. If you learned something or felt inspired. Connect with us on our website at Blue Collar Startup Bio or email us at hardhat Dot CSU at gmail.com.

00;45;36;26 – 00;45;49;04
Speaker 1
We’d love to hear your questions and topic ideas. Help us spread the word by sharing the show and following us on social media for updates. Until next time, keep on building. Keep on dreaming and keep hustling like your future depends on it.

00;45;49;04 – 00;46;04;16
Unknown
Oh, hey. Oh, hey.

00;47;55;20 – 00;48;11;02
Unknown
Oh, hey. Oh, hey.

00;48;11;02 – 00;48;26;00
Speaker 3
My name is William De. I am from Cooperstown, New York, and I currently currently work for Best Health Care Network out of Cooperstown, New York as a construction, design, design, and construction manager.

00;48;26;03 – 00;48;49;20
Speaker 1
Perfect, perfect. And I know, you know, we talked about a lot of great stuff in the main episode. And, you know, on this side of things with Patreon specifically, we try to make sure that we are given, you know, tricks and tools and usable information to folks that are members here that maybe they’re there in the field already, maybe they’re considering starting their own business, or they have their own business and they’re working on scaling it, growing it.

00;48;49;22 – 00;49;23;06
Speaker 1
You know, one of the things that you mentioned in the episode that really caught my ear was you worked one of the jobs that you worked at and I’m forgive me, I can’t remember which one it was, but they were very heavy on systems and and using systems to be able to grow. And so I’m just, I’m just curious about, expanding on that a little bit, if you can talk a little bit to some of the systems that you employed that helped to bring out great quality or even when you when you’re building Taco Bell’s in 120 days, which is mind boggling to me.

00;49;23;06 – 00;49;41;12
Speaker 1
I got a kitchen that’s going five months right now. You know, like, what kind of systems or processes you guys are using, to help put that together, whether it’s 120 day Taco Bell build or, you know, ensuring great quality, what does that look like?

00;49;41;14 – 00;49;43;10
Speaker 3
Thank you. Really, the.

00;49;43;10 – 00;49;46;08
Speaker 2
Start. I.

00;49;46;11 – 00;50;05;09
Speaker 3
Think every company is obviously going to be has to be analyzed on an individual basis because there’s no blanket system. There’s basic structures for systems, but to really tailor it to the company, you really have to look at what you’re trying to accomplish, obviously. Right. So if we look.

00;50;05;26 – 00;50;15;25
Speaker 3
I’m going to use the, central pillar group, CPG, the company I worked for, they build, they specialize in fast food franchises. I just happened to.

00;50;15;25 – 00;50;21;09
Speaker 2
Build Taco Bell’s. Them, the systems they truly. And,

00;50;21;12 – 00;50;27;12
Speaker 3
That they had to employ were all time oriented to save time.

00;50;27;14 – 00;50;29;08
Speaker 2
And,

00;50;29;11 – 00;50;46;06
Speaker 3
And in some cases, at the expense of the profit, you know what I mean? Because it’s it was a lot better to come in on time and be a little over budget than, you know, be under budget. And then, you know, they have a grand opening, whatever. And it’s not done.

00;50;46;08 – 00;50;48;17
Speaker 2
So with them, it.

00;50;48;17 – 00;50;58;19
Speaker 3
Was all about analyzing what date we had to be done and building the schedule back. And actually and I had touched on this in the first episode I did with you and.

00;50;58;21 – 00;50;59;10
Speaker 2
Analyzing.

00;50;59;10 – 00;51;27;21
Speaker 3
Those, milestones, those key dates and hitting them. And that’s in itself is a schedule system. It’s analyzing, you know, your heavy milestones and hitting them to get to your final day or before that. There’s nothing wrong with coming in early either. But and it even goes into jerks and these huge projects that they do, you have to have systems even to, even down to how you check concrete trucks in your if you’re.

00;51;27;21 – 00;51;30;19
Speaker 2
Pouring, if you’re doing a pour.

00;51;30;22 – 00;51;37;02
Speaker 3
A 1500 yard pour, that’s 150 concrete trucks, you’re going to pour in approximately 6.5 hours.

00;51;37;04 – 00;51;39;03
Speaker 2
Okay.

00;51;39;05 – 00;51;59;02
Speaker 3
You’re going to be poured out in about six, seven hours. Whatever. You have to have a system to check those trucks and make sure it’s the right mix. It’s at the right slump. You have the right air. And is it going know all? There’s a whole variety of things that have to be checked. But if you don’t have a system in place, you’re just going to flounder, you know what I mean?

00;51;59;05 – 00;52;01;00
Speaker 2
Yeah. And we all know the whole.

00;52;01;00 – 00;52;10;16
Speaker 3
Point of the system is it’s like a flight plan. You’re a pilot. If you don’t know where you’re going, you’re going to be flying around just like I’m flying. That’s all well and good, but where am I going?

00;52;10;18 – 00;52;12;15
Speaker 2
So that’s the whole.

00;52;12;16 – 00;52;15;01
Speaker 3
No, obviously that’s the whole point, you know.

00;52;15;03 – 00;52;16;11
Speaker 2
But,

00;52;16;14 – 00;52;35;21
Speaker 1
You know, I hear when I talk to businesses and business owners that are friends of mine and we talk about these different things, about systems and process and the pushback that I hear a lot is that, well, every job is different. How can I have a system? You know, the jobs are all going to be different and I’m just curious of what your thoughts are.

00;52;35;21 – 00;52;42;15
Speaker 1
Obviously, with all those companies, you’re doing different things. It wasn’t always a Taco Bell was, you know, like with jaws. And there was a lot of different projects.

00;52;42;18 – 00;52;44;19
Speaker 2
Yeah, I think the.

00;52;44;19 – 00;52;50;28
Speaker 3
Foundational steps in construction and we’re lucky in that are they kind of don’t change, you know.

00;52;51;00 – 00;52;51;18
Speaker 2
You.

00;52;51;20 – 00;52;58;18
Speaker 3
You analyzing, you know, how long it takes you to excavate, you know, your.

00;52;58;18 – 00;52;59;00
Speaker 2
Hope.

00;52;59;01 – 00;53;04;24
Speaker 3
For your foundation, you know, and then you have your walls and then your framing and then, you know.

00;53;04;26 – 00;53;06;05
Speaker 2
Then you.

00;53;06;07 – 00;53;12;18
Speaker 3
Sheathing and then roofing, you know, those steps. That’s a system in itself, knowing that when you are.

00;53;12;18 – 00;53;13;05
Speaker 2
Done.

00;53;13;10 – 00;53;38;26
Speaker 3
With framing, you can start sheathing your house. Or you know that when you have X amount or 50% of the framing done, you can start your sheathing and start, you know, essentially leapfrogging, you know, the steps of the project and that in itself, analyzing your time durations and where you are on the project and the steps that you need to take.

00;53;38;26 – 00;53;40;21
Speaker 3
That’s a system in itself.

00;53;40;23 – 00;53;41;28
Speaker 2
And I think a lot.

00;53;41;28 – 00;53;55;04
Speaker 3
Of people, they get stuck on the word system and they think, you know, you have to have an Excel file for this. You know, you’re doing, you know, you know, you’re having pivot tables and this and that. And it’s not necessarily it’s just knowing that, you know.

00;53;55;07 – 00;53;56;08
Speaker 2
The.

00;53;56;11 – 00;53;57;27
Speaker 3
When do you apply for the building.

00;53;57;27 – 00;54;01;06
Speaker 2
Permit and how many, you know.

00;54;01;08 – 00;54;05;10
Speaker 3
X amount of days after that. When can you start? That’s a system, you know.

00;54;05;12 – 00;54;07;15
Speaker 2
Knowing what you’re gonna you know, the.

00;54;07;15 – 00;54;08;12
Speaker 3
Direction you have to take.

00;54;08;12 – 00;54;11;05
Speaker 2
The project and.

00;54;11;08 – 00;54;27;05
Speaker 1
And where are you guys employing any kind of, like I, you know, you mentioned spreadsheets. You know, where you using any kind of written processes? Did you have check, you know, like you’re checking in 150, cement trucks are you have checklists go through all the steps.

00;54;27;08 – 00;54;33;04
Speaker 2
Yeah. Yeah. One thing or.

00;54;33;08 – 00;54;55;02
Speaker 3
I keep saying one thing because there’s so many things. So one thing, the one thing that’s coming to my mind at the moment with Gerson, it was it was so impressive. And I’ve never seen anything like this that they have internal forms and, systems that they’ve built with essentially just excel from trial and error on projects.

00;54;55;04 – 00;55;05;26
Speaker 3
There’s a great three week look ahead that I used to use there, that it was extremely powerful and it was great and and esthetically pleasing. You could give it to clients, you know, that’s just an example.

00;55;05;28 – 00;55;06;20
Speaker 2
Of.

00;55;06;22 – 00;55;09;28
Speaker 3
They built everything on experience and what had worked.

00;55;09;28 – 00;55;13;27
Speaker 2
For them. And kind of not only.

00;55;14;00 – 00;55;28;19
Speaker 3
Projects specific, but they would tailor it to, you know, being able to work on multiple projects and, you know, across whatever you were doing. But yeah, for the concrete truck, for example, I built a form. It’s just kind.

00;55;28;19 – 00;55;32;29
Speaker 2
Of, a handwritten, you know, time they entered.

00;55;33;02 – 00;55;33;12
Speaker 3
You know.

00;55;33;12 – 00;55;34;29
Speaker 2
Supplier.

00;55;35;02 – 00;55;46;06
Speaker 3
Yardage. And that was pretty much, you know, on that site, we actually had to do a truck inspection, make sure it wasn’t leaking oil. So that was a column.

00;55;46;08 – 00;55;48;01
Speaker 2
But, yeah.

00;55;48;03 – 00;56;10;16
Speaker 1
And I know that we got to, wrap things up here, but, you know, one question I had for you is, you know, now in your current role, obviously, the you’re there’s a lot that you’re managing. There’s, a lot I would assume, even though we didn’t talk about it, but I assume there’s a lot of rules and regulations around how you guys are building and what you’re doing and when and why and where we started.

00;56;10;23 – 00;56;23;16
Speaker 1
Yeah, yeah. So I, I’m just curious, like, you know, from a tool standpoint, like what kind of tools do you use in order to manage all that work? It’s I assume you’re not keeping all that just in your head now.

00;56;23;16 – 00;56;30;11
Speaker 3
And now this. I’m glad you brought that up because it isn’t any one specific tool. Like of course I’m using Pro.

00;56;30;11 – 00;56;32;12
Speaker 2
Core, using Excel.

00;56;32;12 – 00;56;34;02
Speaker 3
And I have all these platforms that I.

00;56;34;02 – 00;56;38;18
Speaker 2
Use. But this.

00;56;38;21 – 00;56;43;24
Speaker 3
This network is so big, they have over two, you know, over 2000 employees.

00;56;43;26 – 00;56;45;04
Speaker 2
The one thing.

00;56;45;07 – 00;56;52;29
Speaker 3
It’s also a curse in many ways. There are enough people to do one job that it whatever task you’re doing, it gets done.

00;56;52;29 – 00;56;53;23
Speaker 2
No matter what.

00;56;53;23 – 00;57;14;02
Speaker 3
Because there’s ten people working towards the same goal. But with the regulations, I don’t want to say the tools are the people, but, the people here are a true asset because, for example, every job I have to do, especially with the imaging rooms, we have to let the Department of Health, you know, in New York State.

00;57;14;02 – 00;57;15;18
Speaker 2
Know that where there’s.

00;57;15;18 – 00;57;40;02
Speaker 3
An active construction project happening at this hospital, we have a person that coordinates all of that. It’s a full time job trying to manage like myself. I’m running 14 active projects right now, and same for the other project manager. So just roughly, 28 projects that that woman is coordinating all the permits, the inspections and this and that.

00;57;40;04 – 00;57;42;12
Speaker 2
And,

00;57;42;14 – 00;58;02;04
Speaker 3
Navigating the different, platforms that the state requires that you use. So to answer your question there, I think the people are the greatest asset because, the platforms are great and everything Procore is awesome software, but without the knowledge that these people have, we would not be. We wouldn’t even know what to do.

00;58;02;06 – 00;58;02;23
Speaker 2
Yeah.

00;58;02;25 – 00;58;05;27
Speaker 3
It takes a lifetime to understand the state code.

00;58;05;29 – 00;58;12;19
Speaker 1
And I. What, what and what is pro core? I’m sorry.

00;58;12;22 – 00;58;14;17
Speaker 3
Project management software project.

00;58;14;18 – 00;58;16;01
Speaker 2
Yeah, yeah, yeah.

00;58;16;03 – 00;58;20;06
Speaker 1
And is that, is that construction specific?

00;58;20;08 – 00;58;21;05
Speaker 2
Yes. Yeah.

00;58;21;08 – 00;58;45;00
Speaker 1
Okay. Yeah. All right. That’s it. You had mentioned that, and, I, you know, I, I mean, all these tools that we have available to us in the digital age is overwhelming. Yeah, but they’re invaluable at the same time. Right? Like, how do you coordinate between all these different people and all these different tasks and all these different projects and, like, remember a conversation you had or an email you send or a thing that’s got to happen next?

00;58;45;00 – 00;58;59;17
Speaker 3
It’s it’s changing the game. You know, the the best thing they have in there. I can upload drawings and then link rfis to drawings. So it’s like you click on RFI and it brings you directly to the drawing and vice versa. I’m looking at the drawings and sometimes.

00;58;59;20 – 00;59;00;12
Speaker 2
There’s a whole.

00;59;00;14 – 00;59;12;13
Speaker 3
You know a portion of it highlighted I click that shows me there’s ten rfis concerning this area. It’s like, oh wow. Oh efficiency. That’s that’s the future.

00;59;12;13 – 00;59;14;06
Speaker 2
Right?

00;59;14;09 – 00;59;21;12
Speaker 1
Yes, sir. Yes, sir. That’s awesome. I, we really appreciate you spend some time with us for the Patreon side of.

00;59;21;12 – 00;59;24;04
Speaker 2
Thanks for hearing me ramble on. Absolutely.

00;59;24;04 – 00;59;33;26
Speaker 1
No, I wasn’t rambling at all, man. It wasn’t rambling at all. So really appreciate it. And, you know, congrats on the new role. Or new role will say you’ve been there for a while.

00;59;33;26 – 00;59;34;15
Speaker 3
Yeah, no.

00;59;34;21 – 00;59;35;06
Speaker 2
I.

00;59;35;08 – 00;59;40;20
Speaker 3
Really appreciate that. It was a good move for me and my family and my career. It’s good.

00;59;40;23 – 00;59;49;25
Speaker 1
It’s awesome. Well thanks again. Appreciate you spend time with us and, d good luck tonight. Our thoughts will be with you and. Yeah, man. Very exciting.

00;59;49;28 – 00;59;54;06
Speaker 2
What was it again? Three, three. You gotta chill out, man.

00;59;54;10 – 00;59;56;22
Speaker 1
Yeah.

00;59;56;24 – 00;59;58;02
Speaker 2
That’s awesome.

00;59;58;04 – 00;59;59;04
Speaker 1
Yeah.

00;59;59;06 – 00;59;59;22
Speaker 2
I think I.

00;59;59;22 – 01;00;03;24
Speaker 4
Think we’ll be done. We’ll be done after this. But, you know.

01;00;03;27 – 01;00;04;28
Speaker 3
I respect that.

01;00;05;01 – 01;00;06;16
Speaker 2
Yeah, I’m.

01;00;06;19 – 01;00;08;09
Speaker 4
Looking forward to it for sure.

01;00;08;12 – 01;00;09;18
Speaker 1
Absolutely.

01;00;09;20 – 01;00;12;04
Speaker 2
Thanks very much. Thank you.

01;00;12;04 – 01;00;40;06
Speaker 1
And that wraps up another episode of Blue Collar Startup. A big thank you to our sponsors, Five Towers Media, Daigle Cleaning Systems, Daigle Fire Solutions, The Michaels Group, Martin Electric, MLB construction, Pinocchio Construction People, and Catamount Consulting for making this podcast possible. And thank you for tuning in. If you learned something or felt inspired. Connect with us on our website at Blue Collar Startup Bio or email us at hardhat Dot CSU at gmail.com.

01;00;40;06 – 01;00;52;14
Speaker 1
We’d love to hear your questions and topic ideas. Help us spread the word by sharing the show and following us on social media for updates. Until next time, keep on building. Keep on dreaming and keep hustling like your future depends on it.

01;00;52;14 – 01;01;07;26
Unknown
Oh, hey. Oh, hey.