Episode Overview
In this episode, our hosts Mike Nelson and Derek Foster interview Vince Laurenzo from Quick Response Restoration! Vince’s story really hammers home that sometimes, working in a Blue Collar field chooses you, and it’s up to you whether you answer the call with your own hard work and dedication!
Time Stamps
00:15 – Introduction
01:17 – What Does Quick Response Do?
02:06 – What Does Vince Laurenzo Do?
02:35 – Taking Over the Family Business
03:43 – Vince’s Original Sales Role: Why He Left
05:14 – Why is Restoration Consolidating? And How Does Quick Response Fight Back?
06:55 – What Does Vince Do With the Extra Time in His Day?
08:05 – Challenges of Entering a Family Business
09:54 – Working the Business as a Youth, vs. Now: Experience Matters!
13:25 – Seal-Coating Prices: Should’ve Bought From Vince When He Was 16!
14:14 – Mike and Derek’s Recommendation: Listen to Andy Frisella, Too!
15:25 – How to Succeed in a Saturated Market: A Personalized Touch!
18:00 – Fridge Magnets: Stainless Steel Has Ruined Everything!
18:17 – Derek’s Personal Guarantee: Quick Response Does GREAT Work!
19:14 – Radio Advertising: Still a Successful Marketing Method!
21:36 – How to Manage FIFTY Employees: Treat Them Right!
22:45 – Daigle’s HR Department: Once You Reach a Certain Size, You NEED One!
23:36 – Hiring For Blue Collar Trades… Very Difficult!
24:20 – Darn You, Salt Life! Vacations Be Damned!
25:49 – Where Does Quick Response Find Talent?.. Indeed, and Employee Recommendations! (For Now)
26:58 – Mike’s Farm: Now Has a Brand New Pig, Penelope! She’s a Princess!
28:19 – COVID’s Contribution to the Labor Shortage: How Did it Change So Much?..
29:32 – … But a Big Shift is Likely Coming!
31:07 – The Next Steps For Quick Response: Big Growth Incoming!
32:40 – New Office Location: Where Could it Be?
33:17 – Vince’s Key to Success: Hard Work! That’s It!
34:25 – A Typical Day in Vince’s Life: Being On Call is No Joke!
36:09 – Working in Restoration, You See it All! Stranger Than Fiction!
37:10 – How to Get in Touch With Quick Response: Give Them a Call!
38:20 – How Vince Achieves Work-Life Balance… He Doesn’t!
39:40 – Being On-Call Isn’t Just for Restoration! MARKETING EMERGENCIES!
40:37 – The Trade-Off: Employees and Bosses Alike Have Their Own Sets of Problems!
41:45 – Contractors… Better Book in Advance, Because There’s a LONG Wait!
43:26 – Does the Economic Slump Affect Daigle?.. Only A Little!
44:07 – Calling Back Customers: A Surprisingly Effective Strategy!
44:25 – Quick Response’s Unique Situation: Recession-Proof!
45:07 – Mike’s Other Podcast: Faces of Veterans! Check it Out!
46:04 – College: Go For the Right Reasons, or Don’t Go at All!
49:16 – Shotgunning Beers, Yee-Haw!
49:49 – Closing Remarks
Details
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Hosts
Mike Nelson and Derek Foster
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Guests
Vince Laurenzo
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Runtime
51 mins, 43 secs
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Airing Date
Oct 11, 2022